Farragut Inn & Suites

The app said it was non-smoking. The first room smelled so bad I could not enter. The staff was polite when I asked to be relocated. The second room smelled of slight old smoke but it was bearable. At midnight we got guests in the connected room that smoke pot all night and played loud music. It was disgusting.

This property was HORRIBLE!!!!! It was so dirty and ran down. I have pictures. The pillow cases were filled with hair, food in the frig, bugs running around in the ground, toilet didn’t work and was peed in, towels were full of brown stains like they cleaned the floor with them, and much much more I can’t even describe with words! The staff was very apologetic and sweet but there was just nothing they could do. They gave us a new room and it was still the same quality but with just clean sheets! I WANT MY money BACK ASAP!!!!

Not staffed,had to wait to check in.Had to change rooms,No Towels,Things Left in the room from previous guests,Broken commode seat,No hot water,Bugs in the room,Not enough lighted parking.Had to use handicap parking space.

First room stunk of cigarette smoke and it was a nonsmoking room. There was also a burn in the blanket. Second room, only 2 towels and one had a long brown hair in it.

I was really disappointed... when came to our room and the blankets had black stuff all over them and a foot print!!! I told the front desk and she just said I promise they’re clean the type of blankets that they are don’t look clean but they are... I still insisted I wanted new blanket and I was given one that had a burn whole in it.. then the air conditioner vent was broken and I went to open the refrigerator to use it and good God it smelt awful and had mold in it... I told the front desk again and they said oh I’m sorry and that was it not I’ll get someone over to clean it.. I needed additional towels she went to the dryer because there was none ready and just handed me a pile of towels and said there you go.. very disappointed..

I reserved a double queen bed room. When I arrived I was put in a king room. Toilet had over flown and dried toilet paper and feces on floor. No towels. Fire alarm covered with plastic bag. I am still trying to get a refund from hotels.com. I left immediately and went somewhere else.

Non-smoking room smelled of smoke and had cigarette burns on comforter. Bathroom mirror had water spots -- obviously not cleaned. Towels were all stained.

We booked 2 rooms both with 2 queens, but manager put us in a king and a 2 queen without checking with us - didn’t love that. The king room was not made up when we walked in (half cleaned, dirty sheets in a pile and no clean sheets on the bed.) Turns out that room was leaking from the roof, so they found 2 different rooms, but one was also leaking - so we ended up in 2 rooms on opposite ends of the hotel. In the middle of the night, one of those rooms also started leaking in the middle of our bed. (And not all the rooms were cleaned very well, which was concerning during Covid.) The two ladies working that night were SUPER helpful and did everything they could to get us in decent rooms for the night, but management was not great - and seriously, fix the roof. If 3 of the 4 rooms they tried for us were all leaking, it doesn’t seem like this was the first time.

DO NOT STAY AT THIS HOTEL! The room I was given was absolutely disgusting! Dried poop on toilet seat, wad of hair in bath drain, sheets stained and cigarette burns all over, floor sticky with some brown stuff, bathroom sink had some brown slimey stuff in it, spider webs in ceiling corners, and the towels were stained with brown and red stains. Cigarette/ pot smokers right outside my door all night long. Scantily dressed women hanging around the back of the hotel til 3 or 4 am. When i spoke with the manager the next morning all he could say was that he'd talk to his housekeepers!

Bed covers was not clean, no wash cloth was giving ceiling leaking on my head while I slept hotel from hell the worst. I told the desk clerk and the workers on shift that night I needed clean sheets they said ok but never brought any . They clock out a hour later and went home .