Wyndham Garden Anchorage Airport

Shuttle drivers were wonderful. Breakfast...they ran out of eggs and creamer.

Very very dirty

Bed was comfortable. Bathroom was nice.

Dirty carpets, heavily stained desktop, a/c didn’t work. Smelled unclean.

Desk staff was excellent

Breakfast could be served an hour earlier for folks who have to catch busses/trains to Seward/whittier for cruises

Nothing

line check in. When we arrived and they gave us our key we were surprised to see an unready room with TV on messed bed and towels on bathroom floor. They then tried to give us the room our friends just rejected because of the smell of smoke in the room. The lobby had local people waiting around to see if they could get a room for the night, one was clearly on drugs and they hung around the hotel inside and outside. At one point we watched him smashing something with a wood baton and twirling around in the back parking lot. This was very disturbing for us and we were concerned about the safety of the property. No hairdryer, broken elevator and just generally a dirty facility, we were also told that the shuttle to the train station was suspended due to the high volume of tourists (??!?!? Huh?!?). We chose not to partake in the additional amenities like the pool and breakfast due to the lack of cleanliness. I will be sharing my opinion on various review platforms to help those traveling to Anchorage not to make the same mistake as us.

Clean and large room.

The location to the airport is great

It was filthy. The carpets are worn and dirty. The paint is dirty and scratched up. The floor in the bathroom was disgusting and the toilet wouldn’t flush

We stayed here after a cruise before our flight home. We thought with the Wyndham name that it would at least be suitable. I only want a clean hotel that is safe, so I am not a ridiculously picky person. We arrived early and were told that if we wanted to check in it would be a $35 charge. We then asked to put us down for a shuttle the next day and watched them write down our request for time and date. We finally checked in and our room was a dump for $300. We didn't have options, so we stayed, which was our first mistake. The second was finding out that the thermostat didn't work and we woke up to a room that was 64 degrees. We just wanted out, but when we came down, they said that there was no record of our shuttle reservation and that the shuttle was in the shop. They found out that it was only in for an oil change, so we were only delayed a half an hour and fortunately we had time. I realize that Anchorage is an expensive place, but I woke up with a headache because of the temperature in the room and the service and competancy was horrible. Do not stay here.

A room that smelled of old pizza and urine. Unclean pillow cases. Smeared mirrors and sticky surfaces. A heating/air conditioner that did not work. When it did come on, it was so loud that we had to turn it off. No light bulbs in the table lamps, no bucket for ice, no cups, not enough towels, no hot water for some who showered. Loud in hallways and outside. If I could rate it a zero, I would.