Hawthorn Extended Stay by Wyndham Conyers

You can tell it's not being properly managed

Found a big roach in the room bathroom flooded out

The staff were the rudest people I have ever met. The advertisement showed a beautiful pool and rooms. Neither were true. The pool looked like it had sewage running in it. The rooms were not clean at all. The front desk lady rolled her eyes every time we asked for something. The whole building smelled like pee. The advertisement also said they serve hot breakfast and that wasn’t true either. Almost all the windows in the building were broken. The towels given to us were dirty. I will NEVER return to any hotel in their brand!

I paid $711 for no breakfast that I was told was free, the pool didn’t work, the washing machines didn’t wash your clothes were dry them. You don’t have a coin machine so the washing machine is in the dryer are no of use. The staff was lazy the front desk to be exact. The woman who clean our room was wonderful with the front desk horrible service.

Excellent! (Only downfall was that the pool was closed) room was very clean and staff was friendly.

Some of the staff was nice and others wasn’t helpful I asked for a coffee marker they told they would get it to me in the morning. I never got it. The one young made sure we got an iron very nice lady. The phone in the room didn’t work. The toilet ran ever day the shower took forever to get hot. The just needs few things fixed. They tell you can text to get help but no one text back.

I love that the property is in a safe location, and the new pool was a great addition to this location. However, the property needs some cosmetic work. The bathroom needed to be cleaned more thoroughly been guest. Also I booked a junior suite, and was charged for a junior suite. I’m not sure if that was what I received, but I expected that the bedroom would be separate from the sitting area. Please see pics below.

Its an overall good spot. It was plenty quit the room was nice, check in and check out was easy and the staff was super nice

Reasonable priced and convenient location. Breakfast could be a lot better.

It wasn't bad. Our room the curtains was slightly damaged and would not block out the light from the outside but we put some clips and tape to keep the light out. Oh and wished it had a hot breakfast. The staff was very nice and did their best to make us comfortable.