Econo Lodge Ruther Glen

4

The front desk gentleman was so very kind and friendly. The hotel is backed up to woods which I can tell they are trying to clean up to probably help, but the doors have a slight Crack in them which I think allows bugs in. The room was fairly clean but a few things that bothered me was there was dust and bugs in almost every corner, I had to kill a wood roach, when I pulled down the curtain dust and dead bugs came out, there were copwebs in the room and some old hair in shower, I had to pull a ton of hair out of the drain to stop the tub from flooding. You could hear slamming of doors and thuds randomly. I'm glad they had security cameras and good outside lighting. For the price it was a very decent hotel and I loved having a fridge and microwave and air conditioning for such a got weekend. I can tell they are trying to make improvements to the place and I would return for the great rates.

The Continental breakfast is awful, I wouldn’t be surprised if people constantly get sick from their food. We struggled to find anything edible, the coffee tasted like soap. The entire motel was dirty as well.

They claim they didn’t receive my reservation, had to paid again, the look it okay but not enough linen. The bed was king the sheets were full and very thin, not enough pillows. When I call around 10:00 pm for service and to complain about noise from the room above no service a message answered they were out for the night, but at 1:30 am they woke me to tell me that finally found my reservation and woke me up. They need better management and more linens. I was uncomfortable all night 😒😕

Good for a quick overnight stay.

I was given the wrong key. I walked on on a coulpe in bed. It was loud people outside the door. The floor was dirty. I will never stay there again.

Don't like that I had to put a 50 dollar deposit down plus the nightly rate because he said to cover if I smoked in the non smoker room which I don't smoke and I told him that

Clean room, no evidence of critters. Good value for the money

If you are looking for an inexpensive, clean place to stay for the night this is your place. I was quite impressed with how clean this place was outside and inside. They had a small breakfast downstairs of cereal, bagels, etc. The staff was very pleasant. Overall impressed especially considering this was one of the cheapest hotels in the area.

This was the worst hotel I’ve ever stayed in. I was traveling with my two young children and we didn’t arrive until about 11 pm. Check-in was fine. The woman working at the front desk was friendly. We got into our room and tried to turn on the AC and it didn’t work. I called the front desk and because of a language barrier, I wasn’t sure how this was going to be resolved. I only knew I was supposed to wait 30 minutes (for it to start working or for her to come look at it, I wasn’t sure). After about 20 minutes, I called back to clarify and she said she’d come look at it. She couldn’t get it working either. She offered us a refund. I asked if they had any other rooms. She said she didn’t think so but she would double check. She called and said they had a room. We packed all our stuff up and were about to walk out of the room when she called back and said the room was only one bed which would not work for us. She offered a refund again and I thought she meant we could stay but she would compensate us. I obviously accepted the offer. She called back a few minutes later and asked if we were going to check out. I said no, obviously, as I had nowhere else to go at 11:45 pm. I accepted my fate and put my kids to bed. The air started working around 1 am. I was in the shower and the woman at the front desk knocked on my door and scared my 10 year old. Then, our phone rang and I’m assuming it was also her. Remember, this was after 1 am. The room was fine otherwise.