Candlewood Suites Miami Lakes by IHG

Centrally located , easy access to highways & variety of restaurants near by.

Love it

This property is a nice place to stay. We stayed for one night. We boarded a cruise the next day. The staff was very nice and attentive. We were sent a text and asked how the room was and I let them know about a problem with the light on n the desk and they quickly responded to ask if we wanted them to send maintenance. I declined since we were only needing someplace to sleep. But they were very appreciative for the notification. They are under MAJOR renovations and will be a very nice hotel when they are done. This was March 15th 2025. Would recommend for a short stay.

My stay was extremely bad I had to go have surgery and the first day I was there the hotel was nasty and had roaches there was a horrible smell I mean horrible like smoke and mildew together o went to the office and told them one lady with red hair said omg and gave me air fresheners it stink so bad it did not help the smell then they come to my room a day later and say yall are smoking in here we smell it im telling them no we have not we have 5 kids in the room and she walks out a week goes by and we go to get out deposit and they say im sorry but you can not have you deposit back because the manager said you smoked in the room, I swore on my kids I had not smoked in that room and I had complained of the smell when I first got there, the lady in the front even said it was not right that they were doing that to us they did not see us smoke and I had complained already about it, I gave them $150 cash deposit I’m thinking they just pocketed it, they falsely accused me smoking to steal the $150 deposit this place is horrible and stinks bad I would not recommend it to anyone it’s sad the way they do their customers.

The location is acceesable and staff was good.The hotel receptionist when I checked in and out exceptional. The bulding needs to be torn down and rebuilt. Second to worst hotel I have stayed in and I am a traveller. Sink was not draining fast, old buiding .

Asked for a room with a king bed and a queen bed got a room with two queens in separate rooms. Not a good idea for two people husband and wife

I recently stayed and wanted to formally express my concerns regarding the accommodations and overall experience. I understand that the hotel is currently undergoing renovations; however, the room initially assigned to us was in extremely poor condition. It was located on the first floor of the unrenovated building and was not only visibly rundown—with missing baseboards and heavily soiled carpeting—but also had an overwhelming odor that made it uninhabitable. Upon bringing these concerns to the front desk, I requested to be moved to a renovated room, but I was informed that none were available at that time. Instead, we were relocated to a room on the third floor of the same building. While it was somewhat cleaner, it was still incomplete, as it was also missing baseboards. More importantly, I had originally booked a two-bedroom suite, but the new room was significantly smaller, requiring my sister to sleep on the couch. Despite multiple follow-ups, we were given inconsistent information about the possibility of being moved to a more suitable room and, ultimately, were never provided with the accommodations we had originally reserved. Additionally, no effort was made to offer any form of compensation, whether through a room rate adjustment or other accommodation for the significant inconvenience. I am disappointed in the handling of this situation and hope that the hotel will take steps to improve both the condition of its rooms and the level of service provided to guests.

Rooms are being renovated. They are in great condition and extremely clean. The only issue we had was not being able to get WiFi. Not sure if that was because of the renovations or some other reason. I even had a peaceful sleep as you didn’t hear anyone being loud. We felt very comfortable and we are picky about our hotel stays.

The rooms were great! Each one had its own fridge, oven and stove, microwave, along with dishes, cleaning supplies, utensils, and other cooking supplies! They also offered us two water bottles for free, the fridge had a refillable water jug, and the tap water was completely drinkable! Great amenities!

New room was really nice!!!