Hilton Garden Inn Idaho Falls

The door separating rooms was Thin. The person next door had their TV on until 1030 and was very annoying. They turned it on at 0715. Invest in better insulation! Breakfast was bad

Never cleaned our room once; spa jets are not functioning (with no explanation or heads up but they still advertise 'pool & spa'); and even though they told me at check in there are a lot of kids for a soccer tournament the Hotel opened with a late breakfast because it's the weekend! We gotta get kids fed and out to the fields for early soccer games. Also, the strange buffet v. menu order situation is weird and staff were visibly annoyed at the dozens of kids and parents looking for a quick breakfast at 6:30am. Had I known a kids buffet cost $7 and would be open until 7am I'd would have booked somewhere else where a buffet is included and normally open way earlier.

GREAT location along the river and close to the airport, activities as well as places to hang out. (walking along the river and going to dinner is awesome!) The front desk staff ("Misty") was welcoming and provided information that we could take advantage of during our stay. Highly recommended!

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We were in a room that offered snacks which sounds really nice until we saw what was offered. All perishable items were expired/moldy. The apple and orange were also moldy. We spoke to the manager and she said it would be taken care of immediately. We were there for two nights and the food was not replaced even after 3 requests.

The hotel its self was very nice! The room was nice. Only issues we had was the couch and table in front of the couch looked chewed on by a dog,

Has a very nice and clean gym

We asked for our room not to be cleaned, and the gentleman at the front desk noted it on our room. Housekeeping came in and cleaned anyway. Not ok since we were very specific. He noted the account again the next day as well, but it had already been done. Also, the second night, we had someone above us stomping around until almost 1am. The hotel did make contact, and the noise stopped immediately.

We held a "Celebration of Life" in the banquet room along with food and drinks. It was perfect for our family and friends to get together and spend time reminiscing. The food, drinks and decorations were just right. We had 10 plus family's spend the night and not one complaint from anyone. Would suggest them for any family gathering of 100+ people or more.

Great hotel and special shout out to Misty at the front desk. She was amazing. So friendly and informative. The property is close to downtown for shopping and great restaurants!