Spark By Hilton Charlotte Tyvola I-77

Na

Na

The location was fine. Easy to locate.

The hotel itself was decent. Unfortunately, it was packed with large groups of people who were loud and rude. I chose this property based on great reviews but I was highly disappointed . After driving 9 hours to get to Charlotte for an event, it was disappointing that upon my arrival there a loud domestic argument in the parking lot before I even made it inside. Within the first 10 min. of my arrival, I felt like hotel had been overrun by thug behavior. The 3rd floor was filled with marijuana smoke, people yelling, laughing, slamming doors. I had to roll up a towel and block the smoke and odor from entering my room between the door and floor. I left my room one time to retrieve a charging cord from my vehicle and did not feel safe in the hallway or the elevator due to the clientele and their previous behavior. I actually questioned whether I might get mugged in the elevator by the same individual involved in an altercation in the parking lot upon my arrival. I called the front desk about the marijuana and they were aware but no one seemed apologetic whatsoever. The noise continued until past 1am and not only did I get little sleep, it was a very unpleasant and unsafe-feeling environment. Having said that, I’m sure this hotel is not always like this. This was a clientele issue. Large groups + thug behavior = problems and unhappy, legitimate paying patrons who suffer because the hotel should have kicked them out and won’t. I quietly checked out the next morning. Front desk didn’t ask how my stay was or seem to care either. I could not get out of there fast enough. Total bummer.

The staff were very nice and the hotel was very clean and comfortable and in a great location close to Quail Hollow where the pga tournament was being held

I liked their breakfast bagel bar but wished they had more choices than just Bagels, cereal and yogurt. Maybe like bacon, eggs and toast too.

It was halfway to our destination! Very convinent to stores and restaurants. Very nice room.

There was no in room coffee maker. There was plenty of free coffee in the lobby.

Bed was very comfortable. Staff friendly. Enjoyed the bagel breakfast with cup of tea.