Marriott's Ocean Pointe

R

Wonderful Resort

It was a good place for weekend Gateway for families with small kids.

Excellent customer service.

Room

1st floor dark, dirty and tired oceanfront villa. Low cellular reception and spotty wi-fi, dropped out often. Expended materials piled up around service areas (empty boxes, containers, bags, etc.). Lots of visible wear and tear/stains on furnishings and heavy usage appearance on and around doors. Trash accumulation on rooftops just outside of windows and balcony (cigarette butts/broken beer bottles, banana peels…) The property is well overdue for a refresh.

Private beach is great

Loved my stay

Y

The pool water in all the pools were uncomfortably warm; it was very hot weather wise but better care to the pools needs to be done. The pools were also filthy and seemed to need more chemical treatments to them. We paid for an ocean front room were ocean front facing but had zero view of the water. We had palm trees and the brush on the sand blocking the entire view. We booked this in January and were disappointed our request for an ocean front were not met. There are several towers for rooms; they wanted to put us in the last tower which was a 10 minute walk to the main area and it was not ocean front. We were able to switch to the main area to “ocean front” but it wasn’t really ocean front at all. It’s a vacation club property so if your looking for a quiet more classy fit of a resort stay I would not recommend.