Quality Inn & Suites Brooks Louisville South

It was nice and quiet. Customer service was amazing.

Being away from my family.

Room was clean and met my expectations. The bed was comfortable and there were plenty of pillows available. The water pressure was better than expected in the shower. The location was very good - plenty of dining options nearby and easy on and off access from the highway.

The breakfast left plenty to be desired. Waffles or biscuits and gravy were available, if you preferred those options. It would have been better if there was yogurt or some other protein option available to compliment the cereals, oatmeal, muffins, or toast. I would have also liked other fruit options besides an apple, like bananas or oranges.

Toilet was stopped up when I got there, and I had to go get a plunger and unclog it myself

Price and close to the highway.

We travel to Florida on Christmas day and we have stayed at this hotel every year for the past 4 years. It used to be great but it was really gone downhill in the past year. It was dirty throughout the hotel, many things needed to be repaired (properly) and the breakfast was scaled back considerably (poor taste). We will not stay here again.

The front office employee was very kind. It was after midnight when I was attempting to book on booking.com in order to receive my discount price. Booking.com would not let me book for the stay for that night since it was already midnight. She was very accommodating in helping me book on booking.com so I could still receive my discount.

The only negative is the coffee in the room was not very good and when I went down for the breakfast the regular coffee was empty so I had to have decaf. Not a huge deal, but it would have been nice to have regular coffee since I had a 13 hour drive ahead of me.