The Plaza Hotel & Suites Winona

Older woman at front desk didn't even acknowledge me when I checked in so a younger gal very nice helped me out. The older one ignored me and just kept speaking with the younger employee so the younger employee stepped in to check me in. She was lovely. The older employee seemed like a manager possibly should at least when she is at the front of the desk when you walk in at least greet you if in fact she is not going to assist in your check in.

The staff was friendly and helpful. The room was great! The hotel is conveniently located to food options and the main road. The only problem I had was that my card were deactivated 3 out of the the four days I was there and each evening returning to my room, I had to go back to the desk to reactivate them. And no, they weren’t deactivated by my phone, etc. I travel a lot and this never happens elsewhere. This didn’t happen the last two time I stayed and will return here next time I’m in town.

Lovely hotel. It’s really nice. The pool area is not run of the mill. It has a huge hot tub, lots of natural light and a delightful pool for small children. There is nice seating everywhere in many unexpected places. It is so comfortable here.

Mattress was horrible. Very old and flat. Breakfast could be better. No hot food.

Not a bad hotel. Little on the spendy side. Was not a fan that the mini fridge is not turned on so if you bring any beverages or leftover food just be prepared that you have to turn the fridge on and wait for it to cool.

The facility was is great shape. The supervisor on duty could benefit from some additional training.

The lady at the front desk during our stay was not very friendly. When I asked for a total of my stay she couldn't do the math to give it to me and was snotty in her response when I politely asked her for it. I would not stay at the location again because of her snotty attitude.

Rooms clean and good size. Pool area very nice with kiddie pool and hot tub. Breakfast is minimal with microwave egg McMuffin type sandwiches, cereal, yogurt and juice.

Everything was great