Courtyard by Marriott Portland Southeast/Clackamas

Bed very comfortable.

Hall way doors with duck tape, all ice machines were out of ice, room was a bit musty when entering. Not impressed for the price

The condition of the mattress was terrible. There was a huge indentation in the mattress that made it very uncomfortable. I reported it to the staff but I question why housekeeping staff had not addressed it. See photos.

Shower drain was plugged with hair and crud. We had to clean it.

We were there on a busy weekend, and the hotel was full. It was expensive and they do not offer free breakfast.

Clean and comfortable

We booked the hotel because there was a shuttle bus to Pickathon Music Festival. When we arrived we were told the shuttle wasn’t running this year. We had already bought the shuttle pass and were unable to use it. It was also a big reason why we chose this hotel.

All i can say is I checked out earlier than expected because of the condition of my room and this property. The room had been remodeled recently, but it was filthy and so disappointing. I remember the firet time I used the bathroom and seeing dirt piles gathered in the corner. Rven the temodeling job looked half done with poor workmanship. Frankly I was shocked Marriott would allow their brand to be associated with a hotel like this. Do not recommend.

room was ok; checkin was ok. we stayed 3 nights;,requested housecleaning for 3rd night but it wasn’t; brought this up to front desk & front desk got defensive. ordered oatmeal at cafe & order was forgotten until i finally asked after 20+ min; finally came after few more min. coffee machine in room was not working. no gym towels in fitness center so asked front desk. key was inactivated before we checked out so had to go to front desk to get new key. i highly suggest you think twice about staying here; staff is not trained to pay attention to details for customer service. nice people but can’t deliver.

Stayed 3 nights and key was deactivated before we checked out; asked for housecleaning & front desk said we had our Do Not Disturb tag on but we didn't. I ordered oatmeal at the 'cafe' and I had to remind them after 15+ minutes - finally got it after nearly 30 min. Using the gym ... had to request gym towels. Coffee machined malfunctioned during stay. I highly recommend you stay at another property. The staff needs more training.

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