Quality Inn & Suites Terrell

It is an older hotel but clean and the staff were great. It was a great location for the Red River Rivalry game. There are lots of restaurants nearby. Very clean.

Dated

The owner nephew is kind of a prick but that’s what happens when family is mixed with business.

We arrived late due to a family emergency. Javon was sympathetic to our personal needs. He was professional and knowledgeable. Not a 4-star hotel, but good value for the price. The bed was very comfotable.

The staff was nice enough but the area felt sketchy. The motel felt dirty. It had a very bad smell. Nothing against crickets themselves, but I didn’t appreciate finding them constantly in our room worrying if I would step on one. (I asked the front desk about them and was told it’s just that time of year) We were there for several nights and I think they had the same food (bread, apples, tangerines) out all week. The only thing I would eat was yogurt and they were out of that after a couple days. Sadly, not impressed and I would not return.

Room was great, jetted tub seemed to need slight adjustment and repair, but was still a good, enjoyable experience.

The gentleman working the front desk (when we got there) was very polite and pleasant. Besides being needed to be updated, we were to have a suite on first floor but didn’t have one. Put us in a jacuzzi room that didn’t work and hummed all the time. Also be careful with the breakfast. I got a blueberry muffin and when I opened it, it was molded, nothing was put out for breakfast except make your own waffles. The yogurt was expired , whenever I brought it to the attention of the girl that was working she said “oh I guess I need to check it “ and continued doing whatever she was doing. We have stayed here many times in the past with no complaints but this time it was definitely a disappointment.

The room was very muskie

Clean