Armon Plaza Montreal Airpt, Trademark Collection by Wyndham

IHG Armon Plaza is located a 20-minute drive from the airport, YUL, and provide a complimentary shuttle service from the airport to the hotel. The hotel is newly renovated, and has a nice lobby area. The bar and the restaurant is on the lobby level which also is where you find the indoor pool. There is a small gym on the second floor with a few machines, and next door is the guest laundry. The rooms are nice and big and the suites has a kitchenette with a larger fridge and a microwave. If you come by car, there is free parking at the hotel and there is both shopping and restaurants within a few minutes drive from the hotel. The hotel is a good choice for a layover in Montreal.

We stayed one night as a family to utilize the pool and low price. The room was very nice. Beds were so comfy. The pool was cold and fairly scuzzy. My kids loved the slide so it made it worth it but the water level was low and water was murky. The pool floor was slick. Overall it needs an update. Some of the stairs to get into the pool were missing rungs which seems like a safety hazard. Overall if you need a place to land for the night and have young kids, this isn’t a bad spot to rest. The renovations look like they’re coming along nicely.

The staff was rude, there was a wedding going on on the first floor until 2 AM. I had a room on the fifth floor and could literally hear the entire thing. There’s absolutely nothing stopping any of the sound in any of the rooms so I heard my neighbors screaming and yelling until all hours and then I don’t know if the person above me was practicing their model walk, but their heels were going back-and-forth and back-and-forth for hours. On a hardwood floor it was echoing in our room. The location was not convenient for anything and far over priced for what we got. Parking and trying to maneuver the area was atrocious !Do not recommend this place.

Don’t stay on a weekend. The base and music from the weddings will keep you up the entire night. Ridiculous.

Very bad serivce. Who ever was working the front desk kept hanging up when I’d call to get info about hotel policy. Highly unexpected

The hotel it’s obviously undergoing some beautiful renovations. Right now it is the middle of being mediocre and updated at the same time. But overall I felt so disappointed with our stay. We came just for the pool. We didn’t need a hotel per se but we wanted to spend a fun day with our kids at the pool. When we got here at check in it was closed due to problems until 630. We waited and when it finally opens it had a gross yellow film all over it. The pool guy was like, this is normal! But IMP I’ve never seen this. It looked like swirling yellow diareah. At first I complained that I was very disappointed bc we came just for this feature and the front desk didn’t offer anything. I came again and they offered us a free breakfast, which was good but I felt they should have offered it automatically without me asking. At breakfast (which was very expensive and truly not great) we got a small jug of coffee with our breakfast. When it was done, we asked for a refill and she brought one. Afterwards, after we drink it, she tells us the coffee refill was $10!!! Like, what?! 4 measurement cups of drip coffee from a diner!? Shocking. Another unpleasant thing was the bathroom has no fan. So one kiddo did a poop, and our room smelt like poop for the whole evening after. Yuck. I would not come back

6 months later and I’m still seeing the exact same issues with this hotel. I have yet to be refunded even the parking fee. I normally don’t leave negative reviews, but our experience with Armon Plaza Montreal Airport was bad enough that I feel compelled to warn others. We left our Toyota in the hotel’s “secure” parking lot while on our honeymoon. We filled out all required forms, placed the sticker on the dash, and parked in a well-lit spot. The front desk assured us the gate would close at night and the lot was monitored. We returned a week later to find our car stolen—just 4.5 hours into the second night of our trip. The front desk staff showed no empathy, simply pointed to a sign that they’re not liable, and told us to call the police. When we asked about cameras, they said only police could access them, and one clerk admitted the gate is never actually closed at night—contrary to what they told us. So much for a “secure” lot. The room was also subpar—dirty windows, poor A/C—but we were too overwhelmed to deal with that too. The next day, we spoke with a manager, Jean-Michel, who was dismissive, unhelpful, and physically imposing. He refused to refund even the $75 weekly parking fee, despite the fact that: Our car was stolen 4.5 hours into the second night, and one night should have been free as we paid to stay there. The lot was never actually secured We weren’t asking for anything else He also refused to give contact info for higher management. This hotel isn’t just lacking security—it’s lacking basic customer service and accountability. If you’re planning to leave your car here, especially if you drive a Toyota (theft of these is common in Montreal, per police), think twice. This place will do nothing to help you if something goes wrong. For similar money, you can find a hotel that believes in security and cleanliness. Truly the most disgusting and disappointing experience. See attached photos for evidence of the supposed secure lot, taken at 1 AM.

I was nervous having read old reviews for this hotel. But it’s newly renovated and my room on the 6th floor is brand new! Spotlessly clean. New floor. Lovely new bathroom with magnifying mirror built into the massive main mirror. Lots of lighting options bedroom and bathroom. And at 4pm this afternoon it’s silent. No noise problems so far. I will update my review if that changes. But so far so good! And I’ll try the airport shuttle tomorrow. Fingers crossed! :)

We stayed one night here before flying south and took advance of the Park n Fly option where we parked our car in the secure lot located behind the hotel for the duration of our one week trip. We paid for use of an anti theft device to secure the steering wheel. Unfortunately the car was stolen (inside job?) and after many hours of filing a police report and insurance claim, we had to find our own way back to Ottawa. This was a terrible experience and I would not recommend it to anyone.

Returned from a week’s vacation to discover our car was stolen from their lot. No apologies given. Not even sure they will cover our room’s cost for the night (I argued this is the least they can do; they said they aren’t sure they can fully cover it. They charged our card and now we wait and see. We’re sort of stuck given the car was stolen off their lot but it would have been nice form them to have made things a little easier on us after a long day, given the circumstances.