Larkspur Landing Extended Stay Suites Pleasanton

This hotel has now been crossed off of our list. It was dirty and just not as good as the one in Folsom where we have stayed before and also again on this trip. We used to like the hotel but the quality has dropped like a rock. Just two examples. The pipes under the bathroom sink were wrapped in rags to prevent leaking. The carpets were terribly dirty.

Easy check in, nice staff. Easy checkout.

Staff is very accommodative

Bathroom faucet leaking Door lock was hard to operate Bad smell in hallway and in room Breakfast was sub-standard

We’ve been staying here for many years. Sad to say every time the hotel keeps deteriorating. Currently we’re in a room that the bathroom electrical circuit does not work, the bathroom sink is plugged, and worse of all a pet urinated on the carpet next to the bedside. …smell is atrocious. Marijuana smell in the hallways. Asked for towels….never delivered. Trash outside at the entrance of the hotel.

Friendly, quick, quiet, clean...

I felt safe in the area and the hotel room (as a woman travelling alone), the bed was comfortable enough, it's nice to have a kitchen since I prefer to cook in than get takeout, and the gym had some weight equipment so I was able to workout (instead of only having treadmills).

When I arrived I was able to choose which floor I wanted to stay on, but when I went up to the room I discovered that it had not been cleaned yet and it was already 4pm. I went back down to reception where they apologized and assigned me to a different room on another floor that thankfully had been cleaned. I don't know why they thought that room was ready when the cleaning staff was still multiple doors down from cleaning it, but it's certainly a communication issue that needs to be resolved as it left a very bad first impression and makes me less inclined to want to stay again in the future.

Our room and kitchen area was clean and equipped with basics . Nice have free laundry facilities. Breakfast included Chobani yogurt, hard boiled eggs and fresh fruit.

We stayed an extra night and the bathroom faucet leaked, the coffee maker didn’t work, the shower bar came off, and the bed was awful. The second night we moved rooms (original reservation) and the room was better but the drapes were falling off and couldn’t be closed and the table top was also ready to break off. The property needs a major overhaul. Definitely won’t stay there again.