Best Western Louisville East Inn & Suites

This is an older style motel around the car dealership area in a newer park of town near the freeway. Older style means rooms with the sinks in the room, out in the open, separate from the tub and toilet. We had a much larger room (500) that included an extra space, like a study of sorts with a wood paneled wall. A real bonus. The hickey was one of the beds was like sleeping in a taco, which the check out manager did make a small credit to our two night stay. Yes, we should have said something earlier, but we did enjoy the extra space. Breakfast was good with all the normal items available to start your day.

Excellent breakfast. Bathroom had some paint drips that showed a lack of attention to detail.

A group of about 15 children woke us up running up and down the halls screaming at the top of their lungs. This went on for about an hour before we finally got up and said something to them.

The price

Needs renovation has a old smell threw out the hotel. Furniture needs to be upgraded

Rooms were very nice. TV difficult to figure out; our 3 rooms each had a TV that functioned differently and desk clerk could tell us nothing about them. Once I figured it out how to get channels, I discovered that the channel selection was less than I am accustomed to in hotels. Major network channels were available but little else. No ESPN or other sports channels, for example. The only automatic doors are at the front of the hotel, and the majority of parking is in the back. Not only were the doors in the back not automatic but the 2 doors were at 90 degrees to each other. To use cart to bring in possessions, guests need to decide whether to leave their car under the porch in the front while taking their possessions to their room, leave their possessions in the lobby while parking their car or bringing in items in stages through 2 non-automatic doors. We were fortunate that we got 3 rooms on the first floor without having a pet. Only 7 rooms are on the first floor and they are generally reserved for pet owners. We had requested first floor because one member of our party uses a walker. Breakfast was nice. Laundry room and fitness center are available. Bike in fitness room did not work. Seat would not lock in place and display did not light up to allow selection of workout program. I would stay there again.

It def could have been cleaner and updated. The cleanliness was the worst part.

The place did not smell good. Smelled musty, and at times, moldy. The owners posted a board of recent renovations...I could not see where those cc7

Smelled misty