Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG

This was a great location for a quick overnight, passing through Portland. Easy parking, friendly staff, big room, all areas seem clean and updated. The pool and hot tub were working as they should. Although, I always feel the indoor hotel pools should be warmer. Breakfast was filled with multiple choices (food sensitivity friendly) and staff were attentive to keeping it stocked. I didn't try the coffee. I'm a coffee snob and knew I would be disappointed. Haha. Nice area to sit with multiple tables. 24/7-coffee/tea/cocoa was a nice touch. We all slept well as the beds were comfortable and it was quiet. The large, moveable, wall mounted TV was teenager approved. Plentiful space for storing clothes, luggage and a small desk for working or eating. Toiletries provided are above average. There looked to be snacks and drinks for sale by the front desk as well as a phone disinfecting machine thing, however we didn't investigate further. Overall it was what we needed and the price was right. Will stay again!

Minor annoyances but I always appreciate a thorough review. There was a used washcloth left hanging in between the shower curtain from a previous guest. Our bathroom door creaked. Loud enough to be disruptive at night. What I found most odd was that our room only had one garbage can. Standard is one in the bathroom and one in the main area. How do you decide...do you have bathroom garbage in the main area or food garbage in the bathroom? Like I said, odd. If we were staying more than one night I would have asked for a second one. No recycle bin either. We had a double queen room with 3 guests. Only 2 bath towels were provided. It was inconvenient that right from the start I would need to ask for more towels. The elevator is slow. We mostly took the stairs.

This stay exceeded expectations. We enjoyed the large room, free parking, and good breakfast! Would stay again.

Location is far from retail and dining, and local restaurants don’t deliver. DoorDash does, for a premium. You will need a car to get around.

Clean and quiet

None

breakfast was awesome! front desk help was beyond awesome!

Hot tub was broken. POOL water was COLD. Breakfast was ok

Location felt unsafe. Lots of homeless wandering outside

The friendly atmosphere and people were awesome.

Check in was quick and smooth. Rooms were clean and comfortable.

I didn't like that there were signs in the room saying if we need something to call the front desk, and when I needed towels(the room was not supplied with any) I was interrupted in the middle of me asking and told "you have to the front desk to get towels". At the very least, I feel like I should have had towels, and more importantly I shouldn't have been interrupted in the middle of me asking for help.

Nice people

Lil small parking for our truck , we were hauling

Very clean

Was perfect