TownePlace Suites by Marriott College Station

Very nice exterior, but that is really about it. It is a basic hotel with no issues, it is not pleasant to the eyes. My shower drain was clogged. It is an ok stay but consider other options. Room quality: 2/5 - Dated. But it was clean. Facilities: 3/5 - A bit dated. Has a gym and Wi-Fi. Bathroom standards: 3/5 - Shower was clogged. Service: 5/5 - The interaction I did have were pleasant. Safety and security: 5/5 - No issues. Location: 5/5 - Along a lot of eateries and the highway.

The stay was great

The food was disappointing

The staff was very friendly. Check in was quick and seamless. The room was very quiet - we barely heard any neighbors. The location of the hotel is great. The room we were in had some dents in the walls where a prior guest might have been too rough, but the room was very clean and well appointed. I plan to stay here again.

Upon arrival, we noticed the hotel was undergoing a remodel. No big deal at first. Check in was easy. However, the room we were given was apparently just finished in the remodel process. The room next door had a remodel crew in it, and we had to dodge equipment in the hallway to get to our door. The door wouldn’t open, and the remodel crew had to pry off an improperly installed rubber seal in order for us to just open the door. We were greeted by the overwhelming smell of fresh paint, so we opened a couple of windows. We had a couple of water bottles we wanted to chill, so I went to put them in the fridge, only to discover that the fridge wasn’t even plugged into the wall. We took care of that for you, TownePlace. We decided to relax a bit before heading out to dinner, and while we were relaxing, a woman from the remodel crew used her master key and walked right into our room without knocking! That was the last straw for us. We spoke to the front desk, and they gave us a $100 credit and moved us to a room in a different building. This building had no construction going on. Now, what sense does it make to put guests in rooms directly in the middle of construction when you have open rooms in a different building with no construction around? I’m giving two stars simply because they did give us money back and moved us to a different room, otherwise this would be a one star review. Breakfast was blah, and the shower water pressure was horrible. We will never stay at this hotel again.

It was very clean and quiet.

Very simple

We were never informed the hotel is under renovation, half of the parking was taken by storage container, forklifts blocking parking, delivery trucks parking in the middle of the driveway! Our room had “been renovated” however, the shoddiest job you can imagine. Flooring in the kitchen and bathroom stained, bathroom door wouldn’t close, kitchenette with a cooktop, no cooking utensils or pans, no silverware, and an a/c unit that sounded like an eighteen wheeler reving their engine up, and last - an adjoining room door with no lock! Pool furniture was mostly broken and a usable and the outdoor grill was filthy, had trash deposited inside and gross. We would have cancelled and demanded our money back, however, prior issue with Hotels.com didn’t allow for refunds. Done with TownPlace Suites (the lowest quality of any Marriott) and Hotels.com.

Good breakfast, friendly customer service and really convenient location