Residence Inn by Marriott Williamsburg

What a great location! The rooms were clean and spacious, as well as the lobby area. The front desk staff members were very friendly, as were other personnel we encountered. The breakfast area was neat and plentiful: eggs were cage free (hard boiled or scrambled), bacon, sausage, waffles, bagels, cereals, yogurt, juices, coffee. A fun treat was Blue Bunny ice cream bars available at no charge from 4pm-8pm. Some maintenance issues: The gym had all the equipment but air conditioning was not working and it was hot (86 degrees). A window was opened, which allowed wasps to enter during workout which were eliminated. The lock to the hotel room was not functioning correctly and a maintenance worker responded that the locks need to be replaced. The best parts of this facility are the friendly and helpful staff, overall neat & clean, and the hotel’s close proximity to almost everything you might wish to visit in Williamsburg.

Sparkling clean and spacious. Popsicles on arrival - nice touch! Beds comfy - all slept great. Great shower and big bathroom space x2 plus kitchen. Amazing breakfast with so many great options!

Couch a little stiff - but OK

Pet friendly

Nice staff at front desk

Very dated property. Lots of mystery stains in common areas and in the bedroom.

I loved having variety of breakfast foods even changing it up each day that we were there. Our children enjoyed having the ice cream available from 4 to 8.

I was surprised that our bathroom in our room did not have a fan to take out smells. Also didn’t like thermostat control in one room and we had several rooms. It was hard to control the bedroom temperature when the control was in the living room

I liked the responsive and pleasant staff. I liked the room and living area. I liked having a TV in the living area and in the bedroom. I liked the fresh apples.

The toilet seat was too low. Toilet paper was too flimsy. The mattress was too soft. Scrambled eggs didn't taste like real eggs. No sausage or bacon. Bananas were overripe.

Location to college

The rooms we had were dirty, also need a refreshing of paint. Bathroom was Poorly cleaned. Stains on doors and floors and tub. Was disappointed with our rooms. We had 2 bedroom suite and it wasn’t as nice as the one bedrooms but I paid $465 per night for graduation weekend which is really unfair. No room cleaning at all. Towels on doors. What? For this kind of price I should have room serviced each day. Go to Hilton garden it looked newer and nicer. This whole place needs an overhaul. Disappointed Marriott Bonvoy

Good location, nice breakfast and comfortable bed.

Sofa was hard and no privacy wall between living room and bedroom. Also- only 1 tv.

Excellent location, great facilities, nice breakfast at a good time, clean, friendly staff

Tiny towels, put out bed uncomfortable, lift creaky