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The walls are very thin and I could hear everything, including when my neighbors flushed toilet or showered or opened drawers. I don’t smoke. They gave me a smoker room that reeked of cigarettes. The staff is very very nice but the desk isn’t staffed 24/7 and in fact, they don’t really seem to be there 75% of the time.

This remodeled hotel just missed the mark. Couple things to be aware of. This is in an old historic building and consequently, there is no elevator. If you are on the second floor, there are 29 stairs that you need to climb to get up to floor 2. There are limited number of electrical outlets available and no USB charging ports. There is no ice machine in the building. There is a fridge in the room, but no freezer component, and nothing really got cold in the fridge. The bathroom vanity is in the living area and the toilet and shower are in the bathroom. The water pressure in the shower was crazy low and it took literally 2 minutes before hot water to start coming out. I think the owners were trying to make this a nice place, but they just missed the mark.

The hotel itself was great, but I made sure to take an Uber coming and going after dark.

What was good: the room and the property in general was very clean and, since it looked to be recently renovated, quite beautiful on the inside. Also, the room we had off the courtyard was absolutely silent. We heard nothing at all. The woman who met us upon arrival, Cher, was very friendly and helpful. The other of the coin includes the fact that the hotel is located is a very sketchy part of town. Our rental was broken into parked on the street. The streets in the area are badly littered and frankly disgusting. The area is inhabited by a population that make it difficult to feel safe walking around in the evening looking for something to eat. The hotel has a ridiculous policy of having the front desk open for only a few hours a day. You can check-in only between the hours of 3 and 5. Otherwise you’ll need to make special arrangements to get the key to your room. Once there we found that the room that I had specifically reserved was not available and we had to settle for another less comfortable room. Also, if you’re used to housekeeping during a stay lasting more than a single day you’ll be disappointed. Check-out was complicated by the fact that the key code I had been given to operate the door, because no one was at the desk at the time, ceased to work after a single use. We had to call the hotline, imagine a hotel with a hotline, to get Cher to show up allow us to get the remainder of our stuff out of the room. I will not be returning.

You know how you always claim to want to support the "local Mom & Pop?" Well here is your shot. The rooms are quite comfortable. T

Great boutique hotel in the old Oakland/China town district!

Quick and Easy check in. Friendly staff. Desk has limited hours and you must check in before 500pm or contact them ahead. No parking was a bit of an issue. Parking in Oakland is Expensive, so consider this. Room was nice and bed was very comfortable. It was a bit cold, since the only heater is pretty far from the bed and there are high ceilings. Overall super good! There was really really really low water pressure in the shower. Liked the place and location, but for the price I would expect parking and a better shower.

This hotel is a hidden gem in Oakland. It is right downtown close to Chinatown with lots of options on places to eat and a convenient store across the street. The rooms are extremely clean and have very comfortable beds. The courtyard is beautiful and it provides for a very authentic Oakland experience with high rise buildings surrounding it. You also have access to Netflix, and Prime Amazon. Sher the front desk attended was amazing. She went above and beyond to make our experience special. This hotel will be our first choice in the future when visiting the SF Bay Area.

The front desk closes early. Perhaps 6 PM. I don't know because I never saw anyone there. The wifi was effectively broken. There's not exactly a lobby. There's no exercise room. That said what's there is pretty nice and freshly remodeled. It's a good value and I'd stay there again, I'd just have lower expectations.

The room was clean and adequate for bargain tourist travel in an expensive city, but not suitable for business travel. My room faced the street, and it should have had better noise-dampening windows. The room had a funny smell. The TV only had apps, not actual regular television, which was annoying. The towels were worn. The cups in the room were clearly rinsed, not washed.