My Place Hotel-Watertown, SD

It was clean and affordable

Bed was a little firm

Comfortable beds

The AC unit was very noisy

Pet friendly

No continental breakfast

The last time I stayed here I had a room that wasn't very clean and had left a review. Sara, the manager, was not in at the moment I was checking out. The girl behind the desk said she would let house keeping know. Sara called me about an hour later and apologized for the room and offered a free stay for the next time I was in town, since I travel here a lot for business. She was very courteous, very professional and apologetic and handled it like a manager should. I hope the owner of My Place treats this lady well! I stay in a lot of hotels and I don't come across many managers that have her friendly demeanor and truly cares about her customers. My room today is nice and clean! Thank you, Sara.

Breakfast was not ordered. The coffee in the room was excellent. The room was clean, not cramped. The staff moved us to a location we requested without a problem.

The shade in the room really helped but a curtain would be nice to block out sun on sides and to keep truckers from looking in window while shade is open. The tub did not drain well when showering, soap was empty in the dispenser.

It was very clean and maintained well.