Solea Palm Resort Mactan

The swimming pool for small kids is big and good fun for them.

Actually this was not such such great experience. 3 times times reported leaking and broken toilet. No one took note although each time they said they did. Finally I got to speak to the manager on last day who also had no notification of broken toilet. Nevertheless manager fixed it immediately so well done to her, but staff was not up to standard. In the restaurant I was served bad and smelly shrimps as part of salad (even the staff did not dare to eat it). So all in all this could have been a better stay

Water park to cool off... Breakfast buffet was ok.

Room was not ready upon check in. In which I had booked 2 months in advanced. I had to wait. I booked another room for my nephew so we have a room to chill right away after long trip. There was one available on a very corner of the other side of the building right next to a construction area. They have no washcloths available? Most foreigners showered with washcloths. I booked for garden view...I can only imagine! Vloggers are not being honest to everything...

Propre, personnel avenant , bonne nourriture

Le manque de conaissance sur notre reservation avec Booking and how help.. i want a time with include breakfast, input that information withoit help us to rebook our reservation or adjust at hotel.. they just let go., after some additional charge was add and extra. Dont like when not clear

Location, room.

Pools were being renovated. The steak meal was terrible, full of fat.

The staff were excellent, great service and quickly addressed issues we had

It is not being maintained very well sadly. The pools water level was lower than it was supposed to be, one of the pools was closed, and another pool was being torn up while we were there. Additionally the “garden view” is actually just a garbage view as you face a large pile of trash. The bathroom was also not maintained well and needed to be renovated a long time ago as it was becoming crusty and gross. The overhang off one of the roofs was also missing tiles and you could tell the property is falling i to disrepair.