Hampton Inn Patterson, Ca

Overall, a pretty nice place. The lobby has two bathrooms, both did not have hand soap or paper towels, which bring into question the sanitation of the entire property.

Nice and clean

I’d like to express my extreme disappointment with the treatment I received during my recent stay, or attempted stay, at your property in Patterson, CA. Due to an error on my part, I had mistakenly booked my stay for 9/10 to 9/13. Realizing this on 9/8, I immediately made a new reservation for the 09/09. I then drove over five hours from San Bernardino with my children, arriving at the hotel around 5:30 AM on 09/09. Upon arrival, I waited in the lobby for over 30 min but saw no front desk staff. Out of desperation and exhaustion, I approached someone working in the kitchen and asked if he could assist. He claimed to be the manager and told me there were no rooms available for me. I explained that I had a reservation and asked if he could at least check the system. He refused, said they did not allow early check-ins, and very rudely told me to leave. He made no effort to check the reservation or help in any way. As a loyal Hilton member, I was completely shocked by this experience. I have never been turned away like this before, especially not in such a dismissive and degrading manner. In the past, Hilton properties have accommodated early check-ins, even if it required an extra fee. Instead, I was left outside the hotel, exhausted and in tears after a long drive, with my young children. This was the worst hotel experience I’ve ever had. I felt completely disrespected and mistreated, and I believe this situation was handled unprofessionally and without basic human decency.

The air conditioner in the first room we were given was inoperable. It made a very loud sound. It was room 207. We were given another room 205 which was very nice. Breakfast was very good.

Lovely hotel, the only thing is our air conditioner did not work, it made a horrible noise and it was 83 degrees on the room. We were told someone would come up to fix it, when we returned it was still not working so we asked for a new room. Staff quickly gave us a new room. Thank you

This was our second time staying at the Hampton Inn in Patterson, and we had another wonderful experience. Very clean, comfortable and friendly. Great breakfast!

It was set off of I5 and was quiet

A lot of truck traffic because of a high truck fueling station

Neues Hotel mit walk in shower