Home2 Suites By Hilton Atlanta Nw/Kennesaw, Ga

We love this property and will stay here again!

The best part of my trip was meeting Kimbrae Banks and Rodney Harris. We had an unexpected conversation that was so enjoyable it felt as if we all had been friends for years. I absolutely love that type of hospitality and it is so refreshing to meet exceptional people who enjoy their jobs and show it through their customer service. Please recognize these two for going above their job description. I will return and hope to see them both!

Everything was great. Clean, great amenities and great breakfast. Probably the best coffee from any hotel stay. The only thing is you have to pay the parking fee. I wish it was included in hotel charge and don't have to deal with it. I would stay here again

So I pretty much base my bookings on customer reviews. So I liked this hotel in the end but this what you should know upon arrival. This is what I did not see in the reviews…parking $6.00 a night that could only be paid on UCR code only, which is posted everywhere once you arrive (took me 10 minutes to navigate the process which was frustrating after a long drive). It’s $5 plus $1processing fee which I was worried I didn’t get it right and my vehicle would have been towed because I’m a senior and not tech savvy. It’s only $6…just add it to my bill. I would have paid double not to have go through that process. Also, not mentioned in reviews is that’s it’s two hotels in the Same building owned by the same company Hilton…why would you do that?! The reason I mention that is they had to go to two different laptops to find me and get me checked in. Secondly, for check in staff and management…when I got off the elevator there is NO direction on which way to go for which hotel which is the same building. When in the elevator you have to tap your room key on which hotel you were staying in order to activate floor number which did not work until I tried both for several times. On a positive note the room was very nice and better than expected with kitchen amenities. It just took me a minute to figure out all the new hotel stuff but once I did I would stay there again. Big mall that is walkable right across the street and was very busy. Several name brand restaurants nearby.

Great facility, comfortable room, roomy common areas. Breakfast was good and hot and I appreciated the gluten free bagels.

Mix up with parking fee and room choice

Nice hotel with comfortable beds. Breakfast had many options and was good. We checked in after traveling 12 hours

I think it is ridiculous that they charge $6 a day to self park. This holtel is on the ring road of a dead Mall! Why must they charge to park???