American Star Inn

Very dirty, rooms not clean, bathrooms were gross! Drive somewhere else!

This was the dirtiest most stained disgusting place I’ve ever seen and I’ve been to hotels in 3rd world countries and yes they were better. Trash and junk air conditioners and broken furniture as well as dirty mattresses and couches outside my room. There were huge brown stains in the tub and holes in the in the drywall in the shower! Great place to hide a camera! The bloody smear in the bathroom door and wall were the creme de la creme of this place. They said I could not check in till 6 o’clock and then said look at the clock it’s only 5. I told them the app said check in was at 2 pm and that was 3 hours ago. They said they ran out of supples. Seriously? They didn’t know they had guests coming in the weekend but were booked? I had to put an unopened moving box on the bed because I didn’t want to sit on the stained blanket. I declined a good hotel earlier in the day because their no cancellations after 3 but if my room was not ready why did I have that policy. I turned my key in after 40 min. I could stay there. Absolutely disgusting. Don’t stay here. This place having 4.5 stars must be. Lie because it barely can be called a hotel or in and is certainly not a safe place to go. Do not come here

We love this place it’s nice and quiet we come here every year in April

We got to our room and they had no details of our rsvp

We didnt stay there. Hotel did not have our reservation in their system. Told us they were all booked even though Hotels.com sold us the room.

Property is under construction. Rooms We’re Clean but so need Some Updating

Bad weather room n staff friendly n helped just bad weather no clean or trash ect! Overpaid! Oh well

When we checked in the clerk put us in another room because he said we would like it better but never changed it in tje system. So at almost midnight when we were laying in our beds, someone tried to get in our room! So I had to yell through the door that someone was in there. Then I called the front desk and got someone else that did not check us in. And told her what happened. She said oh yes i see that, its our fault. So at checkout I asked if there was anything they could do to accommodate us and she said no, even through it was our fault. It really scared me because i was traveling without my husband with our kids. Also I booked there because it was advertised as free breakfast online. And when I asked about it, where we come for breakfast. He said oh we're not doing breakfast. So I'm am highly disappointed on these two issues. This is the second time I've tried to stay a America's Best and have been very disappointed. I will not be bringing my business back! Thanks

Gentlemen was very helpful and friendly that checked us in

No employees wore masks.