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9.8 / 10 Guest Rating

DoubleTree by Hilton Surabaya

Jl. Tunjungan 12, Surabaya, id

DoubleTree by Hilton Surabaya - main view

About the Property

Luxurious Accommodation

DoubleTree by Hilton Surabaya offers 4-star accommodation with stunning city views. Each room is equipped with modern amenities including a flat-screen TV, minibar, and private bathroom. Guests can also enjoy the convenience of a 24-hour front desk and free WiFi throughout the property.

Dining Options

Indulge in a culinary journey at the hotel's restaurant, serving a variety of Chinese, Dutch, and Indonesian dishes. Special dietary needs are catered to with vegetarian, halal, and gluten-free options available upon request.

Family-Friendly Facilities

Families will love the kids' club, children's playground, and the opportunity to unwind at the outdoor swimming pool and sauna. With a prime location near popular attractions, DoubleTree by Hilton Surabaya is the perfect choice for your next getaway.

Facilities & Amenities

Free beach shuttle
Nightclub
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Dear Valued Guest, We are glad to have you and thank you for staying with us. Kindly be informed that Surabaya City Council will hold a street carnaval along Tunjungan Street which is dubbed as “Karnaval Nang Tunjungan.” The event is held on Sunday, October 30, 2022 from 2pm to 9pm. The event is open for public, you are welcome to join the event. In conjunction with the event, Tunjungan Street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 October 2022. Hotel guests will still be able to travel in and out through Jalan Gemblongan (coming to hotel) and from Jalan Tunjungan turns to Jalan Genteng Kali (for going out of hotel). Do expect heavier traffic along the way and please make ample time to travel during this event. Should you need any assistance, our security team is happy to help you on your way to or from the hotel. Should you have any concerns or inquiries, please do not hesitate to let us know by dialing GSM mobile at +62 811 3200 5302, and we will be more than happy to assist you. Thank you and we wish you a pleasant stay! A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Guest Room - Photo 1
King Guest Room - Photo 2
King Guest Room - Photo 3
King Guest Room - Photo 4
1/4

King Guest Room

The spacious triple room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV. The unit offers 1 bed.

35 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

KING GUEST ROOM

Non-refundable
Room Only
20% OFF$108.35

$86.68

Includes taxes & fees

King Guest Room

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$114.57

$91.66

Includes taxes & fees

King Guest Room

Non-refundable
Breakfast Included
20% OFF$128.26

$102.61

Includes taxes & fees

King Guest Room

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$141.01

$112.81

Includes taxes & fees
Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
1/4

Deluxe King Room

The spacious triple room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

53 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

KING DELUXE ROOM

Non-refundable
Room Only
20% OFF$125.01

$100.01

Includes taxes & fees

King Deluxe Room

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$132.21

$105.77

Includes taxes & fees

Deluxe King Room

Non-refundable
Breakfast Included
20% OFF$144.29

$115.43

Includes taxes & fees

King Deluxe Room

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$158.65

$126.92

Includes taxes & fees
King Room - Mobility Accessible - Photo 1
King Room - Mobility Accessible - Photo 2
King Room - Mobility Accessible - Photo 3
King Room - Mobility Accessible - Photo 4
1/4

King Room - Mobility Accessible

The spacious triple room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.

35 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

KING ACCESSIBLE ROOM

Non-refundable
Room Only
20% OFF$108.35

$86.68

Includes taxes & fees

King Accessible Room

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$114.57

$91.66

Includes taxes & fees

King Accessible Room

Non-refundable
Breakfast Included
20% OFF$128.55

$102.84

Includes taxes & fees

King Accessible Room

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$141.01

$112.81

Includes taxes & fees
Twin Room - Photo 1
Twin Room - Photo 2
Twin Room - Photo 3
Twin Room - Photo 4
1/4

Twin Room

The spacious triple room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV. The unit offers 2 beds.

35 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

TWIN GUEST ROOM

Non-refundable
Room Only
20% OFF$100.01

$80.01

Includes taxes & fees

Twin Guest Room

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$105.76

$84.61

Includes taxes & fees

Twin Guest Room

Non-refundable
Breakfast Included
20% OFF$120.24

$96.19

Includes taxes & fees

Twin Guest Room

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$132.21

$105.77

Includes taxes & fees
Executive Twin Room - Lounge Access - Photo 1
Executive Twin Room - Lounge Access - Photo 2
Executive Twin Room - Lounge Access - Photo 3
Executive Twin Room - Lounge Access - Photo 4
1/4

Executive Twin Room - Lounge Access

The spacious air-conditioned triple room features a flat-screen TV, a tea and coffee maker, a seating area and a safe deposit box. The unit has 2 beds.

35 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

TWIN EXECUTIVE ROOM WITH LOUNGE ACCESS

Non-refundable
Breakfast Included
20% OFF$145.85

$116.68

Includes taxes & fees

Twin Executive Room with Lounge Access

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$154.24

$123.39

Includes taxes & fees
Executive Room, 1 King Bed - Photo 1
Executive Room, 1 King Bed - Photo 2
Executive Room, 1 King Bed - Photo 3
Executive Room, 1 King Bed - Photo 4
Executive Room, 1 King Bed - Photo 5
Executive Room, 1 King Bed - Photo 6
1/6

Executive Room, 1 King Bed

1 King Bed377-sq-foot room with city views Executive Level - Executive Lounge access, full breakfast, internet access in the lounge, and separate check-in locationInternet - WiFi and wired internet access Entertainment - 43-inch Smart TV, premium channels, and MP3 dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Select Comfort bed, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

KING EXECUTIVE ROOM WITH LOUNGE ACCESS

Non-refundable
Breakfast Included
20% OFF$145.85

$116.68

Includes taxes & fees

King Executive Room with Lounge Access

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$154.24

$123.39

Includes taxes & fees
Deluxe Suite, 1 King Bed - Photo 1
Deluxe Suite, 1 King Bed - Photo 2
Deluxe Suite, 1 King Bed - Photo 3
Deluxe Suite, 1 King Bed - Photo 4
Deluxe Suite, 1 King Bed - Photo 5
1/5

Deluxe Suite, 1 King Bed

1 King Bed635-sq-foot room with city views Executive Level - Executive Lounge access, full breakfast, internet access in the lounge, and separate check-in locationLayout - Bedroom, living room, and dining areaInternet - WiFi and wired internet access Entertainment - 43-inch Smart TV, premium channels, and MP3 dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Select Comfort bed, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

59 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

KING DELUXE SUITE

Non-refundable
Breakfast Included
20% OFF$162.54

$130.03

Includes taxes & fees

King Deluxe Suite

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$171.86

$137.49

Includes taxes & fees

Guest Reviews

9.8
Exceptional727 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the cleanliness.

Categories

Cleanliness10.0
Service10.0
Location10.0
Room Quality9.5
Amenities9.5
Value for Money9.7
Food and Beverage9.8
Overall Experience10.0

Select topics to read reviews

F
FadzrinamyMY
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Excellent"

8.0

Love the ambience ..room is big and well designed for a nice Surabaya trip. Easy to get around to major shopping areas. Staffs were all friendly .

I wasn’t informed that massage/spa is done in the room on the bed . We had to cancel the booking as we felt that’s a bit odd.

Helpful?
S
SurianisgSG
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Our Stay at Doubletree Surabaya"

9.0

Staff was courteous and helpful..

Nil

Helpful?
M
MiriamitIT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"soggiorno di business trip. niente di particolare da commentare. albergo molto confortevole."

8.0

posizione comoda. ottima camera molto confortevole

Helpful?
J
JuliëtnlNL
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Erg mooi, netjes en gastvrij personeel"

9.0

Ontzettend vriendelijk personeel. We hebben ons erg welkom gevoeld, jammer dat het maar 1 nacht was. We komen graag weer een keer terug!

Helpful?
R
RamilazAZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

10.0
Helpful?
J
JenansgSG
Verified booking
solo_traveller
Standard Room
Stayed in May 29, 2026

"Exceptional"

10.0

Very comfy bed n big

Nothing almost all is good during the stay

Helpful?
S
SiewmyMY
Verified booking
solo_traveller
Standard Room
Stayed in May 24, 2026

"Excellent hospitality, friendly staff, and a truly comfortable stay."

9.0

Had a wonderful stay at DoubleTree by Hilton Surabaya.The hotel atmosphere was comfortable, elegant, and very welcoming throughout my stay. Special thanks to Ms. Lintang at the Front Desk for her friendliness, professionalism. She made guests feel genuinely valued and well taken care of. I would also like to express my appreciation to Mr. Asrori at the Executive Lounge for his attentive service and excellent hospitality.

NIL

Helpful?
E
EstiidID
Verified booking
couple
Standard Room
Stayed in May 22, 2026

"Very good service, strategic location & nice surrounding"

10.0

Location

There was an incident of false alarm it was quite bothering for the guest. Be more careful regarding alarm thingy

Helpful?
J
JudhistiraauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 20, 2026

"Very Good"

7.0
Helpful?
A
AfiyatargbGB
Verified booking
couple
Standard Room
Stayed in May 17, 2026

"Exceptional"

9.0
Helpful?
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