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9.8 / 10 Guest Rating

DoubleTree by Hilton Surabaya

Jl. Tunjungan 12, Surabaya, id

DoubleTree by Hilton Surabaya - main view

About the Property

Luxurious Accommodation

DoubleTree by Hilton Surabaya offers 4-star accommodation with stunning city views. Each room is equipped with modern amenities including a flat-screen TV, minibar, and private bathroom. Guests can also enjoy the convenience of a 24-hour front desk and free WiFi throughout the property.

Dining Options

Indulge in a culinary journey at the hotel's restaurant, serving a variety of Chinese, Dutch, and Indonesian dishes. Special dietary needs are catered to with vegetarian, halal, and gluten-free options available upon request.

Family-Friendly Facilities

Families will love the kids' club, children's playground, and the opportunity to unwind at the outdoor swimming pool and sauna. With a prime location near popular attractions, DoubleTree by Hilton Surabaya is the perfect choice for your next getaway.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Dear Valued Guest, We are glad to have you and thank you for staying with us. Kindly be informed that Surabaya City Council will hold a street carnaval along Tunjungan Street which is dubbed as “Karnaval Nang Tunjungan.” The event is held on Sunday, October 30, 2022 from 2pm to 9pm. The event is open for public, you are welcome to join the event. In conjunction with the event, Tunjungan Street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 October 2022. Hotel guests will still be able to travel in and out through Jalan Gemblongan (coming to hotel) and from Jalan Tunjungan turns to Jalan Genteng Kali (for going out of hotel). Do expect heavier traffic along the way and please make ample time to travel during this event. Should you need any assistance, our security team is happy to help you on your way to or from the hotel. Should you have any concerns or inquiries, please do not hesitate to let us know by dialing GSM mobile at +62 811 3200 5302, and we will be more than happy to assist you. Thank you and we wish you a pleasant stay! A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Guest Room - Photo 1
King Guest Room - Photo 2
King Guest Room - Photo 3
King Guest Room - Photo 4
1/4

King Guest Room

The spacious triple room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV. The unit offers 1 bed.

35 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

KING GUEST ROOM

Non-refundable
Room Only
20% OFF$115.35

$92.28

Includes taxes & fees

King Guest Room

Non-refundable
Breakfast Included
20% OFF$133.74

$106.99

Includes taxes & fees

King Guest Room

Non-refundable
Half Board
20% OFF$210.63

$168.5

Includes taxes & fees
Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
1/4

Deluxe King Room

The spacious triple room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

53 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe King Room

Non-refundable
Room Only
20% OFF$132.83

$106.26

Includes taxes & fees

Deluxe King Room

Non-refundable
Breakfast Included
20% OFF$149.54

$119.63

Includes taxes & fees

Deluxe King Room

Non-refundable
Half Board
20% OFF$227.23

$181.78

Includes taxes & fees
Corner King Suite - Photo 1
Corner King Suite - Photo 2
Corner King Suite - Photo 3
Corner King Suite - Photo 4
1/4

Corner King Suite

The spacious suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV. The unit offers 1 bed.

65 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

KING CORNER SUITE

Non-refundable
Breakfast Included
20% OFF$273.48

$218.78

Includes taxes & fees
Twin Room - Photo 1
Twin Room - Photo 2
Twin Room - Photo 3
Twin Room - Photo 4
1/4

Twin Room

The spacious triple room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV. The unit offers 2 beds.

35 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

TWIN GUEST ROOM

Non-refundable
Room Only
20% OFF$107.06

$85.65

Includes taxes & fees

Twin Guest Room

Non-refundable
Breakfast Included
20% OFF$125.84

$100.67

Includes taxes & fees

Twin Guest Room

Non-refundable
Half Board
20% OFF$202.31

$161.85

Includes taxes & fees
Executive Twin Room - Lounge Access - Photo 1
Executive Twin Room - Lounge Access - Photo 2
Executive Twin Room - Lounge Access - Photo 3
Executive Twin Room - Lounge Access - Photo 4
1/4

Executive Twin Room - Lounge Access

The spacious air-conditioned triple room features a flat-screen TV, a tea and coffee maker, a seating area and a safe deposit box. The unit has 2 beds.

35 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

TWIN EXECUTIVE ROOM WITH LOUNGE ACCESS

Non-refundable
Breakfast Included
20% OFF$145.03

$116.02

Includes taxes & fees
Premium Suite, 1 King Bed - Photo 1
Premium Suite, 1 King Bed - Photo 2
Premium Suite, 1 King Bed - Photo 3
Premium Suite, 1 King Bed - Photo 4
Premium Suite, 1 King Bed - Photo 5
Premium Suite, 1 King Bed - Photo 6
Premium Suite, 1 King Bed - Photo 7
1/7

Premium Suite, 1 King Bed

1 King Bed700-sq-foot room with city views Executive Level - Executive Lounge access, full breakfast, internet access in the lounge, and separate check-in locationLayout - Bedroom, living room, and dining areaInternet - WiFi and wired internet access Entertainment - 43-inch Smart TV, premium channels, and MP3 dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Select Comfort bed, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

65 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

KING PREMIUM SUITE

Non-refundable
Breakfast Included
20% OFF$186.45

$149.16

Includes taxes & fees
Executive Room, 1 King Bed - Photo 1
Executive Room, 1 King Bed - Photo 2
Executive Room, 1 King Bed - Photo 3
Executive Room, 1 King Bed - Photo 4
Executive Room, 1 King Bed - Photo 5
Executive Room, 1 King Bed - Photo 6
1/6

Executive Room, 1 King Bed

1 King Bed377-sq-foot room with city views Executive Level - Executive Lounge access, full breakfast, internet access in the lounge, and separate check-in locationInternet - WiFi and wired internet access Entertainment - 43-inch Smart TV, premium channels, and MP3 dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Select Comfort bed, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

KING EXECUTIVE ROOM WITH LOUNGE ACCESS

Non-refundable
Breakfast Included
20% OFF$145.03

$116.02

Includes taxes & fees

Executive King Room

Non-refundable
Half Board
20% OFF$240.35

$192.28

Includes taxes & fees
Deluxe Suite, 1 King Bed - Photo 1
Deluxe Suite, 1 King Bed - Photo 2
Deluxe Suite, 1 King Bed - Photo 3
Deluxe Suite, 1 King Bed - Photo 4
Deluxe Suite, 1 King Bed - Photo 5
1/5

Deluxe Suite, 1 King Bed

1 King Bed635-sq-foot room with city views Executive Level - Executive Lounge access, full breakfast, internet access in the lounge, and separate check-in locationLayout - Bedroom, living room, and dining areaInternet - WiFi and wired internet access Entertainment - 43-inch Smart TV, premium channels, and MP3 dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Select Comfort bed, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

59 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

KING DELUXE SUITE

Non-refundable
Breakfast Included
20% OFF$161.59

$129.27

Includes taxes & fees

Guest Reviews

9.8
Exceptional734 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the cleanliness.

Categories

Cleanliness10.0
Service10.0
Location10.0
Room Quality9.5
Amenities9.5
Value for Money9.7
Food and Beverage9.8
Overall Experience10.0

Select topics to read reviews

P
Paradise784747
Verified booking
Business
Standard Room
Stayed in Dec 19, 2025

"nice dinner experience"

10.0

good place, good food, excellent service, foods are diverse and so many choices, very recommended for family and business

Helpful?
P
pitij2025
Verified booking
Family
Standard Room
Stayed in Dec 19, 2025

"Will stay again next time at DoubleTree surabaya"

10.0

Thank you for Saif & Rafif has been well served me at the coffee shop, Explaining in detail about the coffee menu, And the cake is delicious too Highly recommended if you go to Surabaya again

Helpful?
F
Freedom23691593098
Verified booking
Family
Standard Room
Stayed in Dec 18, 2025

"Friendly service at Makan kitchen"

10.0

The most comfortable place at Double tree Hotel Surabaya for vacation with family, located very close to Tunjungan Plaza Mall and the Education Museum. There was variety of food and many kind of bread at breakfast. Thank you for the great service & friendly Mr. JAY for helping explain the variety of food and make teh tarik for me💛

Helpful?
H
HennygbGB
Verified booking
family_with_children
Standard Room
Stayed in Dec 18, 2025

"Location is perfect but the hotel like old buildings and bit dumb inside cause for the five stars hotel it looks like un"

10.0

The location is perfect

Location is perfect but the hotel like old buildings and bit dumb inside cause for the five stars hotel it looks like unworthy found out cockroach 🪳in my room. I was massively shocked and managed to kill it.

Helpful?
F
fikryc2025
Verified booking
Business
Standard Room
Stayed in Dec 17, 2025

"overall very impressive"

10.0

Staying at DoubleTree Hotel was a wonderful experience. The room was clean, spacious, and very comfortable. The staff were friendly and helpful, especially Kayla, who provided excellent service and made our stay even more pleasant. The facilities and breakfast were great, making the stay truly enjoyable and highly recommended.

Helpful?
S
sayyidumara
Verified booking
Business
Standard Room
Stayed in Dec 17, 2025

"Great Place"

10.0

Very good ambience to have some casual and formal meeting , very nice coffee , superb hospitality and also we have some joy around here. Once ask to serve by Fatqi

Helpful?
K
kotas343
Verified booking
Business
Standard Room
Stayed in Dec 17, 2025

"Nice vibe"

10.0

Nice vibe for smoking area, and the staff is nice, too! Thanks Fatqi. Keep up the good work, all!………………………. Definitely will come back.

Helpful?
K
kristianik2025
Verified booking
Solo travel
Standard Room
Stayed in Dec 17, 2025

"Great service"

10.0

Strategic location, near shopping center, Great service and good food, Fatqi welcomed me warmly, Thankyou for the hospitality

Helpful?
C
Curious50968802934
Verified booking
Family
Standard Room
Stayed in Dec 16, 2025

"Great Experience! 🫶🏻"

10.0

I really love the food and environment. The food is really delicious and not to forget Fasya and Kayla that gives superb hospitality to me and my family! Thank you girls!

Helpful?
C
Connector47354607047
Verified booking
Couples
Standard Room
Stayed in Dec 15, 2025

"Warm Hospitality from Jay & Dimas"

10.0

Great stay at DoubleTree by Hilton Surabaya! Special thanks to Jay and Dimas for their amazing hospitality. Both were super friendly, helpful, and always made us feel welcome. Their positive attitude and attention really added a personal touch to our stay. Thanks, Jay and Dimas — keep up the great work! Would definitely stay here again.

Helpful?
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