Red Roof Inn PLUS+ Tuscaloosa - University

Great

The walls are paper thin, very noisy neighbors overhead. But the staff was incredibly friendly and very welcoming of our big dog. Everything was quick and easy and affordable

First thing we saw walking into the room was roaches crawling on the floor. The room smelled funky and not good. The building is falling apart and patched back together in crappy fashion. The phones dont work, theres no lights in the ceiling. The toiletries provided are awful. I chose this hotel because it had 8.2 stars and I have no idea how because this had to be the worst hotel I've stayed at. I feel like I deserve a refund.

I was pleasantly surprised with the breakfast. Overall solid experience. Love that they are pet friendly.

groups foreign men wandering around property at all hours of the day and night stating they lived there. Parking is only around side where these people habg out all day or in the back . The breakfast was good. My room came w pre clogged toilet and stains on wall near toilet i can only imagine. Bed is old . The room is humid. Rust and stains of god knows what all over . The Ac sounds like its underwater and not draining properly so all the moisture is in the room. I was so tired after a 15 hour drive to care at this point. Slept. Showered and left

When we entered the room, the floor was wet. We thought it had just been mopped, but it didn't dry, so we wiped it with towels. Everything continued to sweat, even the bed felt damp. When we woke up everything was wet even the ceiling.We reported it to the front desk and they gave us a refund.

Free pet policy for small dogs was what brought us here

Two people in the room, two chairs of some sort would have been nice instead of using the bed as a sitting area

Room was subpar, floors were dirty and needed to be swept and mopped. Shower drained very slowly. Linens and towels were stained. We also had gnats or sewer flies flying around in our room trying to get in out food. Bed was ok, quiet for the nost part. Check in staff was very sweet and super helpful. Very nice young lady and ahe definitely deserves a raise! Not many young ppl with her level of professionalism around these days.

Bed was comfortable. Location right off the interstate is great. Breakfast is really good.

The door stuck, had to be pulled or pushed shut. The ice machine on my level was not working. The room felt very damp all night. In the morning I found out why. There was a puddle of water on the floor by the head of the bed. The refrigerator was leaking water. A small canvas bag that I had sat on the floor was soaked through from the bottom up. When I checked out and told the person at the desk about this and showed her the bag, she apologized for the inconvenience a couple of time, but offered nothing by way of making it right. My previous stay here a few months ago was great, but this incident will probably cause me to not stay there again.