Chalet Altesse Serviced Apartments

Fantastic hosts that kept us informed of every detail. Extra attention to our needs. Very helpful with local travel changes. Felt like we had a close friend that we could reach out to for anything.

Can't thinking anything

The chalet is definitely large and spacious All equipment for catering are included, big dinning table, sofa and large balcony toward the Matterhorn mountain. We visited Zermatt just after the continuous rain and flood of city, the free e bus was suspended on the day of our arrival without any notice. With our two older parents, it was just impossible to walk to city centre from the Chalet down and up the hill. We really appreciated Julia and Nikki making their most efforts to relieve our pain during the stay, as well as attention. With out their warmly welcome and consideration, our stay in Zermatt would have been very disappointed because we would struggle to visit places in Zermatt without e bus running.

Matterhorn mountain always played cat and mouse with us, especially with unstable weather. We probably only saw it entirely once...

Fresh bread delivered each morning

Location is little further away from main town

Thank you for being such an exceptional host! Our stay at your hotel was simply delightful. From the comfortable rooms to the outstanding service, we couldn't have asked for more. We look forward to returning in the future. Highly recommended! Best host ever . Thanks Nikki

The apartment is well equipped, and the manager provides lots of useful information.

The view was amazing, the host Nikki was available to help at anytime, e-bus station was very near, once again the view was breathtaking It has lift, sauna, steam room, fire place and many more must needed amenities

Little far from the city center, and the walk towards the chalet was a bit hectic, especially for people who are little Big or not used to walk uphill