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9.8 / 10 Guest Rating

Hotel Ma'xanab

Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, QROO, 77760, Tulum, MX

Hotel Ma'xanab - main view

About the Property

Luxurious Spa and Recreational Activities
Indulge in massages, body treatments, and more at the spa, or take a dip in the outdoor pool. Stay active with the fitness center and rent bicycles for exploring the area.

Exquisite Dining and Bar Experience
Savor delicious meals at the restaurant or enjoy room service. Unwind with a drink at the bar or beach bar while soaking in the picturesque surroundings.

Elegant Rooms and Premium Amenities
Relax in individually decorated guestrooms with modern amenities like MP3 docking stations and free minibar items. Enjoy the comfort of memory foam beds and private balconies or patios.

Book now for a truly rejuvenating and luxurious stay at Hotel Ma'xanab in Tulum!

Facilities & Amenities

Free breakfast
Full-service spa
Fitness facilities
Free WiFi
Terrace
Garden
Concierge service
Wheelchair accessible
Outdoor furniture
Fitness facilities

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 11:00 AM to 6:00 PM.Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

Suite Ground floor Ocean view - Photo 1
Suite Ground floor Ocean view - Photo 2
Suite Ground floor Ocean view - Photo 3
Suite Ground floor Ocean view - Photo 4
Suite Ground floor Ocean view - Photo 5
Suite Ground floor Ocean view - Photo 6
Suite Ground floor Ocean view - Photo 7
Suite Ground floor Ocean view - Photo 8
Suite Ground floor Ocean view - Photo 9
Suite Ground floor Ocean view - Photo 10
Suite Ground floor Ocean view - Photo 11
Suite Ground floor Ocean view - Photo 12
1/12

Suite Ground floor Ocean view

1 King Bed775-sq-foot individually decorated room, furnished balcony/patio with ocean and pool views Layout - Separate dining areaRelax - Private poolInternet - Free WiFi Entertainment - MP3 dockFood & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled waterSleep - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

72 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Ground floor Ocean view Suite

Non-refundable
Room Only
20% OFF$562.83

$450.26

Includes taxes & fees

Ground floor Ocean view Suite

Non-refundable
Breakfast Included
20% OFF$595.93

$476.74

Includes taxes & fees
Suite First floor Jungle view - Photo 1
Suite First floor Jungle view - Photo 2
Suite First floor Jungle view - Photo 3
Suite First floor Jungle view - Photo 4
Suite First floor Jungle view - Photo 5
Suite First floor Jungle view - Photo 6
1/6

Suite First floor Jungle view

1 King Bed775-sq-foot individually decorated room, furnished balcony/patio with garden views Layout - Separate dining areaRelax - Private poolInternet - Free WiFi Entertainment - MP3 dockFood & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled waterSleep - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

72 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

First floor Jungle view Suite

Non-refundable
Room Only
20% OFF$503.56

$402.85

Includes taxes & fees

First floor Jungle view Suite

Non-refundable
Breakfast Included
20% OFF$533.19

$426.55

Includes taxes & fees
Suite First Floor Ocean View - Photo 1
Suite First Floor Ocean View - Photo 2
Suite First Floor Ocean View - Photo 3
Suite First Floor Ocean View - Photo 4
Suite First Floor Ocean View - Photo 5
Suite First Floor Ocean View - Photo 6
Suite First Floor Ocean View - Photo 7
Suite First Floor Ocean View - Photo 8
Suite First Floor Ocean View - Photo 9
Suite First Floor Ocean View - Photo 10
Suite First Floor Ocean View - Photo 11
Suite First Floor Ocean View - Photo 12
Suite First Floor Ocean View - Photo 13
Suite First Floor Ocean View - Photo 14
Suite First Floor Ocean View - Photo 15
1/15

Suite First Floor Ocean View

1 King Bed775-sq-foot individually decorated room, furnished balcony/patio with ocean views Layout - Separate dining areaRelax - Private poolInternet - Free WiFi Entertainment - MP3 dockFood & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled waterSleep - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

72 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

First floor Ocean view Suite

Non-refundable
Room Only
20% OFF$592.43

$473.94

Includes taxes & fees

First floor Ocean view Suite

Non-refundable
Breakfast Included
20% OFF$627.28

$501.82

Includes taxes & fees
Suite First Floor Ocean Front - Photo 1
Suite First Floor Ocean Front - Photo 2
Suite First Floor Ocean Front - Photo 3
Suite First Floor Ocean Front - Photo 4
Suite First Floor Ocean Front - Photo 5
Suite First Floor Ocean Front - Photo 6
Suite First Floor Ocean Front - Photo 7
Suite First Floor Ocean Front - Photo 8
Suite First Floor Ocean Front - Photo 9
Suite First Floor Ocean Front - Photo 10
Suite First Floor Ocean Front - Photo 11
Suite First Floor Ocean Front - Photo 12
1/12

Suite First Floor Ocean Front

1 King Bed839-sq-foot individually decorated room, located on the top floor, furnished balcony/patio with ocean viewsLayout - Separate dining areaRelax - Private poolInternet - Free WiFi Entertainment - MP3 dockFood & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled waterSleep - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in

78 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

First floor Ocean front Suite

Non-refundable
Room Only
20% OFF$746.45

$597.16

Includes taxes & fees

First floor Ocean front Suite

Non-refundable
Breakfast Included
20% OFF$790.36

$632.29

Includes taxes & fees
Suite Ground Floor Jungle view - Photo 1
Suite Ground Floor Jungle view - Photo 2
Suite Ground Floor Jungle view - Photo 3
Suite Ground Floor Jungle view - Photo 4
Suite Ground Floor Jungle view - Photo 5
Suite Ground Floor Jungle view - Photo 6
Suite Ground Floor Jungle view - Photo 7
Suite Ground Floor Jungle view - Photo 8
Suite Ground Floor Jungle view - Photo 9
Suite Ground Floor Jungle view - Photo 10
Suite Ground Floor Jungle view - Photo 11
Suite Ground Floor Jungle view - Photo 12
Suite Ground Floor Jungle view - Photo 13
1/13

Suite Ground Floor Jungle view

1 King Bed775-sq-foot individually decorated room, furnished balcony/patio with partial sea views Layout - Separate dining areaRelax - Private poolInternet - Free WiFi Entertainment - MP3 dockFood & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled waterSleep - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

72 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Ground floor Jungle View Suite

Non-refundable
Room Only
20% OFF$473.94

$379.15

Includes taxes & fees

Ground floor Jungle View Suite

Non-refundable
Breakfast Included
20% OFF$501.83

$401.46

Includes taxes & fees
Suite Ground Floor Ocean Front - Photo 1
Suite Ground Floor Ocean Front - Photo 2
Suite Ground Floor Ocean Front - Photo 3
Suite Ground Floor Ocean Front - Photo 4
Suite Ground Floor Ocean Front - Photo 5
Suite Ground Floor Ocean Front - Photo 6
Suite Ground Floor Ocean Front - Photo 7
Suite Ground Floor Ocean Front - Photo 8
Suite Ground Floor Ocean Front - Photo 9
Suite Ground Floor Ocean Front - Photo 10
1/10

Suite Ground Floor Ocean Front

1 King Bed926-sq-foot individually decorated room, located on the ground floor, furnished balcony/patioLayout - Separate dining areaRelax - Private poolInternet - Free WiFi Entertainment - MP3 dockFood & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled waterSleep - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in

86 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Ground floor Ocean front Suite

Non-refundable
Room Only
20% OFF$681.3

$545.04

Includes taxes & fees

Ground floor Ocean front Suite

Non-refundable
Breakfast Included
20% OFF$721.38

$577.1

Includes taxes & fees
Suite Ground floor Garden view - Photo 1
Suite Ground floor Garden view - Photo 2
Suite Ground floor Garden view - Photo 3
Suite Ground floor Garden view - Photo 4
Suite Ground floor Garden view - Photo 5
Suite Ground floor Garden view - Photo 6
Suite Ground floor Garden view - Photo 7
Suite Ground floor Garden view - Photo 8
Suite Ground floor Garden view - Photo 9
1/9

Suite Ground floor Garden view

1 King Bed688-sq-foot individually decorated room, furnished balcony/patio with garden views Layout - Separate dining areaInternet - Free WiFi Entertainment - MP3 dockFood & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled waterSleep - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

64 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Ground floor Garden view Two beds Suite

Non-refundable
Room Only
20% OFF$266.59

$213.27

Includes taxes & fees

Ground floor Garden view Two beds Suite

Non-refundable
Breakfast Included
20% OFF$282.28

$225.82

Includes taxes & fees
Suite First Floor Garden View - Photo 1
Suite First Floor Garden View - Photo 2
Suite First Floor Garden View - Photo 3
Suite First Floor Garden View - Photo 4
Suite First Floor Garden View - Photo 5
Suite First Floor Garden View - Photo 6
Suite First Floor Garden View - Photo 7
Suite First Floor Garden View - Photo 8
Suite First Floor Garden View - Photo 9
1/9

Suite First Floor Garden View

1 King Bed624-sq-foot individually decorated room, furnished balcony/patio with garden views Layout - Separate dining areaInternet - Free WiFi Entertainment - MP3 dockFood & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled waterSleep - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

58 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

First floor Garden view Suite

Non-refundable
Room Only
20% OFF$296.21

$236.97

Includes taxes & fees

First floor Garden view Suite

Non-refundable
Breakfast Included
20% OFF$313.64

$250.91

Includes taxes & fees

Guest Reviews

9.8
Exceptional118 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the excellent service.

Categories

Cleanliness9.9
Service10.0
Location9.9
Room Quality9.9
Amenities9.9
Value for Money9.4
Food and Beverage9.4
Overall Experience10.0

Select topics to read reviews

J
Joshua
Verified booking
partner
Standard Room
Stayed in Sep 25, 2025

"Exceptional"

10.0

Loved this place will definitely be coming back. Staff is super nice and friendly

Helpful?
J
JAEWON
Verified booking
friends
Standard Room
Stayed in Sep 22, 2025

"Exceptional"

10.0

nothing

Helpful?
E
Eryka
Verified booking
partner
Standard Room
Stayed in Aug 10, 2025

"Exceptional"

10.0

The loveliest boutique hotel in Tulum! The room was modern and spacious, but what really sets Ma’xanab apart from the rest is the service. Before we had even arrived, the concierges were reaching out via WhatsApp to offer assistance planning our trip. They helped us book transportation, excisions, and massages. We felt most comfortable booking through the hotel to ensure quality and safety, they won’t lead you astray. The restaurant staff were friendly and the food was some of the best we had in Tulum. Fresh fruit and delicious breakfast was included every day. They also had bicycles for us to use, which allowed us to visit the Parque del Jaguar, town, and various restaurants. The bikes were free of charge and made everything much more accessible. We loved every moment and would recommend to any couple looking for a romantic getaway. Thank you Fabiola, Valeria, and Jose or making our vacation so wonderful!

Helpful?
N
Nicholas
Verified booking
partner
Standard Room
Stayed in Jul 31, 2025

"Exceptional"

10.0

Everyone was amazing! We will definitely be back. Armando, Hermando, Paulina and Luiz were the best.

Helpful?
M
MARIA DEJESUS
Verified booking
friends
Standard Room
Stayed in Jul 29, 2025

"Exceptional"

10.0

This is a boutique hotel with only 16 rooms. You have attention and the staff gets to know you quickly. They have exceptional service and the rooms are extremely comfortable.

Helpful?
M
Martin
Verified booking
Standard Room
Stayed in Jul 18, 2025

"Exceptional"

10.0

Would definitely recommend!

Helpful?
C
Carmen
Verified booking
Standard Room
Stayed in Jul 11, 2025

"Exceptional"

10.0

Great experience, The staff of the hotel was very friendly and helpful all the time, I recommend to try the restaurant from the hotel it was really good and breakfast was included in the price, during our stay they helped us with nearby restaurants reservations and also recommending places to visit.

Helpful?
L
Lucero
Verified booking
Standard Room
Stayed in Jul 11, 2025

"Exceptional"

10.0

Amazing property, amazing services definitely recommend.

Helpful?
G
Gabriela
Verified booking
partner
Standard Room
Stayed in Jul 9, 2025

"Exceptional"

10.0

We had a great time at Ma’xanab. The personal and staff were amazing, very attentive and super nice. The food and drink were delicious!

Helpful?
A
Alejandro
Verified booking
partner
Standard Room
Stayed in Jun 25, 2025

"Exceptional"

10.0

Our stay was excellent, this hotel is the perfect place to unplug and relax. The property is beautiful, and the on-site restaurant was outstanding. We dined there multiple times during our stay and even returned after we had checked out. Although it was sargazo (seaweed) season and we couldn’t fully enjoy the beach club, the exceptional service at the pool and restaurant more than made up for it. Special thanks to the servers Walter, Hermelindo, Jose, and Luis who provided top-notch service throughout our visit. The concierge and hotel hosts were available from morning to evening, and both Armando and Valeria were incredibly helpful. They assisted with restaurant reservations, gave great local recommendations, and even arranged a rental car to be delivered directly to the hotel. Overall, the service was a 10 out of 10 and made our stay truly memorable. We will return.

Helpful?
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