Quality Inn Tulsa-Downtown West

It was very ran down and the pool said it would be open in April it’s June and was not open had alittle rain water in it with a bunch of beer cans in the pool

Your service was cool

The Air conditioner was leaking all night had to a waste bucket

Reall great customer service, feels like family, camt wait to return next year. Management is great, very nice.

No hot water, tv didn’t work, elevator was out and they charged extra for a deposit . Put us on 2nd floor , paint in the tub . Pool was not working and full of trash . Paint supplies everywhere.

I can start with check in. I was in the register as booked for registration. But they did not have my initial deposit as active, and they wanted a $50 deposit. 2nd was the fact they upgraded me to a suit on the 2nd floor, but then indicated the elevator was inoperable, so I was traveling up and down stairs on one level for all my movements. When I made the reservations, was never informed of inoperable elevator.

The property smelled like weed staff was smoking on the property and I side by the front door I will be reaching to get a full refund and ask for a investigation.

Horrible chk in. Orbitz booked double room. Hotel didn’t 35 minutes in phone w orbitz trying to get it straightened out

It was clean. Towels were clean. Work very friendly.

They didn't clean my room the next day. I had to literally go downstairs to get set of towels for two adults and toilet paper.

My room was dirty i still haven’t received a refund

The room was comfortable and perfect for what I was needing. The staff were friendly and the place was decently clean.

The area isn’t the best, given there is a higher homeless population around the hotel. You can also tell that it has been renovated and is an older place. There were some spots that weren’t the cleanest.