Raffles Hotel Le Royal

Everything. The colonial building, the quality facilities, the elephant bar, and the incredible service from staff.

Absolutely nothing I disliked. Rooms were on the small side but we had an extra bed for kid so that was probably why it felt a bit tight.

Raffles Hotel Le Royal Phnom Penh is one of the Best if not the Best 5 Star Hotel I’ve ever had the extreme pleasure of staying at in my life! Sharon and Fiona were exceptional as Hotel Managers!!! They went above and beyond to make sure my stay as their guest was of the highest quality standard! Next time I’m in Phnom Penh I will only stay at Raffles Hotel Le Royal Phnom Penh!!!

Nothing everything was perfect!!!

A beautiful hotel with a wonderful ambience. You can feel the stress leaving your body as you walk into the lobby! The Elephant Bar is a gem. And the staff are professional and very helpful.

There is practically no storage space for clothing in the room, nor for toiletries in the bathroom. It seems they've sacrificed functionality for aesthetics. But that left us with belongings strewn all over the place, and the rooms are on the small side. The old traditional-type room keys (actual keys!) are a nice touch - but sometimes the fact that we only had one was quite inconvenient. These are small things but improving them would add a lot to an already great hotel.

Very beautiful, neat and well maintained

Nothing

Beautiful old style hotel, really comfortable room and incredibly peaceful. Lovely staff, great bar and amazing breakfast. Historic feel and really amazing overall.

I docked the hotel a point because I think the butler service (as it's called) is basically not that at all and is more like a concierge. Also I think it was just not that well done i.e. car I booked for onward travel was a public taxi but the one they arranged was old and battered car and actually broke down on way to destination, also when I sent them a Whatsapp one evening, they didn't even respond until next day. Ultimately it didn't really bother me but I thought better to give them feedback on this part of the service as if anything I would have rather they not mentioned or offered it at all as it actually took away from my overall experience where everything else was pretty perfect.