Hampton Inn Memphis-Southwind

The only thing I liked was the breakfast and the gentleman who worked it, he was always friendly and kind.

Rooms are gross, your feet turn black from walking on the carpet, no microwaves in the rooms below the 4th floor, NO TOWELS WE HAD 3 TOWELS FOR 4 PEOPLE FOR 2 DAYS. We asked multiple times at different times for more towels and was told that there is no more in the whole hotel. My family members had another room, and their toilet dis not work at all. It took the hotel a whole day before giving them a new room. No one is ever at the desk after 6 pm. Do not book here

We stayed at this location for a weekend getaway. The hotel is conveniently located less than a half mile off the highway exit. Upon arrival, Latisha greeted us with a warm smile, friendly and professional demeanor and was very helpful. We got to the room and noticed that there was no hand soap in the room, so we went to the front desk to ask if there was any extra there. Latisha told us that she had just given out the last bar a few minutes earlier, then went above and beyond by walking to an unoccupied room and getting a bar for us - even though we told her that it wasn't a big deal since we could use the shower gel until morning. The room was clean, spacious and comfortable. The separated sitting area and bedroom made it easy for me to get some work done without disturbing my wife while she rested. The a/c in the room worked very well which allowed us to get a good night's sleep. In the morning, we discovered that there was not a hair dryer in the room. We called the front desk and were told that they would have housekeeping deliver one. We waited for about 45 minutes but nobody came so we left. When we returned, we found that a hair dryer had been delivered while we were out. The breakfast is on par with other chains that offer complimentary breakfast - but not quite up to the standards of other Hampton Inns at which we have stayed. I can't complain since it was complimentary. The excellent service from Latisha, the clean & comfortable rooms and the convenience of the location made it a great stay overall, and we will return if we are in the area again.

everything

nothing

Well maintained plush property with great value.

Nothing in particular - late check out was requested and provided for an additional 2 hours. Not sure if it could have been provided for longer. My daughter needed it for a couple of hours more. But no complaints

Front desk clerk in evening time she was excellent sweetheart

It's nothing I didn't like

Location

The room was dirty and smelly. The bathroom sink was clogged, and the toilet was running.

Breakfast was onlyfair. Tables were not sturdy,.. aĺmost burned my person wirh hot coffèe

When you reach out to the front desk...there a recording suggesting they are busy then you have go to the front desk in person