Baymont by Wyndham Laurel

Everything either looks dirty or is dirty or doesn’t work. I don’t know how this place stays in business at all. If I were with Baymont Corp I would revoke their franchise. Really pitiful.

This is a older property under renovation. The good.: Large room and bathroom with seating area. Quiet and well insulated from noise. Direct TV with lots of premium channels Above average breakfast and good coffee. Price is very low Pet friendly Surfaces clean Great staff Needs improvement : Jetted Tub covered in soap scum. (hint let soft scrub sit on surface for 5 minutes scrub and rinse) Great TV package waisted on elderly TV Chair and fridge broken Towels scratchy and scarce. $20 hand held shower please.

When I arrived on the property, there were potholes everywhere. There was nothing attractive about the outside. It was bland and unwelcoming. When I got inside, I was informed that they were only taking cash because their credit card machine was down. I had to leave to go get cash. The toilet was filthy and the tv didn’t work. I called the front desk about the issue, but there was no resolution. This hotel has really gone down and I was really disappointed.

No towels in room and back of lock was missing. Staff was not at the desk and had to wait for a while.

We were working in MS for a few days so we just wanted a clean, comfortable place to sleep and prepare for next day.. The room was clean and beds were comfortable. The room had some cosmetic issues that needs repaired. Outlets coming out of wall, Outlets on lamps were very loose, Smoke/fire alarm wasn't attached to wall, Hole in ceiling around sprinkler system heads, Bathroom wall is damaged behind door near tub, Hot water didn't get hot in shower. All small things but when you pay for a room, It should be up to par.

The staff was terrific made sure I was ok interact as I come and go. Hate that the dryer was broken down and had to do our own laundry and provide our own towels but it was a pleasant stay.

I have photos to prove my claims. The exterior door did not latch, there was zero safety component in place. Anyone off the street could walk right in. The locking mechanism on the interior door to our room was broke. And the electronics hanging out. The toilet was stained black, the tub was filthy. We left the hotel, asked for a refund due to the safety issues but were denied. The pictures online are not the current look of the hotel. The front entry is in shambles, and the entrance door had no locking mechanism either. I did not feel safe staying at this property and will be requesting a refund. I feel like we were completely scammed. What we purchased is definitely not what we got.

This is by far the WORST hotel experience in my life! I am not exaggerating! I have stayed in some cheap hotels but this does not touch how bad this stay was. It does not match pictures! They did not have a full breakfast assortment. We did not feel safe. Mt daughter actually moved the table against the door so that no one could get in. I had to go out in the morning to make sure no one had broke into my car. NONE of us showered because it was so dirty. We slept on top of the bed covered with our blankets. We could not use the pillows because they were dirty! I have pictures of everything. I wish I could get a refund!

We started in a room on the 2nd floor and were told there was no elevator. My wife had trouble getting up and down. The room smelled like men's cologne and the TV made a horrible screeching noise even though it was off so we had to unplug it. There were no towels so I tried to call room service but the phone didn't work, so i called with my cellphone. They brought us threadbare stained towels. We tried to use the shower and the safety bar came out of the wall. There was no hot water or water pressure. We had them move us to the 1st floor and i told the manager everything that happened. They said nothing about fixing it, but they did tell me that the elevator had been removed when hurricane Katrina destroyed it. The new room was not much better with a toilet that was leaking all over the bathroom floor. The dining area near the front desk had no supplies so my wife and I searched the drawers and found some plates and open packs of utensils. When we checked out at the end of our stay,I was told that if I wanted a discount or refund, I would have to take it up with hotels.com.

Television did not work and no heat in room