Fiesta Americana Cozumel All Inclusive

La habitación era ENORME. Contaba con todo tipo de comodidades. Maravillosa. La atención de todo el servicio también fue estupenda.

La comida y los cócteles. Se supone que estás en un hotel de 5 estrellas para todo, tanto comodidad de la habitación como la comida y la bebida. La comida deja mucho que desear. El buffet libre sin más, no había nada que estuviera malo pero no es ni mucho menos la calidad que pagas en un alojamiento 5 estrellas. Después fuimos a su restaurante italiano y nos sacaron una pizza congelada, cosa que no entiendo. El restaurante japonés, u oriental, como lo llaman allí, correcto pero tampoco nada del otro mundo. En cuanto a la "mixología" creo que han sido los peores cócteles que he probado en México. Sabores completamente artificiales y sin alma. No vuelvo a pagar por ir a un 5 estrellas todo incluido con ese tipo de comida.

We were blown away by the high-quality food, drink, and overall vibe of this place. We stayed at the Explorean but used the Fiesta facilities every day. Restaurants excellent (loved the app to reserve), top-shelf alcohol, everything clean, food fresh and surprisingly amazing at the beach buffet, burger and nacho shack, and the cevecheria overlooking the water. I mean...what else do you need? But it's the people that make this place. Alejandra, the hostess at the buffet was an absolute doll. Miguel, the pool bartender, was efficient and had a great sense of humor (Do..you..want..something..to..drink?? -- IYKYK). Luis at Rosato. Luis at the ceviche restaurant. Jorge at the beach bar. Anthony with beach service. Aaron with beach service. Isabel at breakfast, and Anani the DJ. Many more people whose names I didn't jot down. We've never before felt such warmth and genuine care. Returning in January 2026 to experience these great people all over again. Can't wait.

This is our 9th time to Cozumel. It is our 4th time to stay at Fiesta Americana. This property is or go to now. There is still staff here from our first time we visited years ago. All staff we have been in direct contact with are hard working and kind. The room this time is the best yet. They appear to have listened to feedback and made improvements to fix perceived or actual shortcomings though few. The activity staff is great. We have have interacted with Sabina the most. She is, in my opinion, a great hire for the resort. She works hard all the time setting up events and activities, creating participation, maintaining engagement, and is is a great example of hospitality done the right way. The upstairs restaurants are being renovated, but they still have the Asian, Italian, and Mexican restaurants dinner options available. The sea side area is open and the two snack grills are available. I am guessing, since it is shoulder season, that the beach beds are open to anyone since I have not been asked to prove anything or been asked to vacate. I have, however, been wacked by family a few times for snoring ;) . This trip was our last family vacation before my wife and I are empty nesters since our son is about to venture of into the next chapter of his life. We were able to rack up some great "life credits*" this trip and Fiesta Americana contributed greatly. Thank you Fiesta Americana. * Die With Zero book reference

It was so fun dancing with these girls! They were so personable and made the night fun. I would definitely recommend them for anyone who wants to have a good time dancing!

Wonderful stay. The hotel greatly exceeded all of my expectations. I am as a little leery of staying at a hotel without a proper beach BUT the water access was easy and you can snorkel right from the hotel’s decks with abundant sea life and corral at your fingertips! The seafood restaurant on the water was exceptional with the best shrimp tacos I have ever had in my life! We ate there everyday for lunch. I would certainly return!!!

El buffet del desayuno está muy bien.

Tener que reservar para la cena. Es incómodo porque uno quiere concentrarse en disfrutar y no tener que estar pensando en reservar para cenar.

Bonita habitacion

Personal no todos amables Restaurante italiano muy fea la comida, tibio todo y muy lentos para servir 1 sola opcion de sabor de helado