Comfort Inn & Suites Fenton

We got locked in the elevator for 20 mins. Called front desk. She was gonna call her manager. We called Fenton police. They were sending the fire dept. It was very hot in the elevator and with 2 kids and my father who is elderly it was scary and horrifying. The front desk asked me if I knew why it happened. Nope just so scary. No apologies, she didn’t come find us to make sure we were ok. We were at the pool, so it wouldn’t have been hard. Just was concerned at the lack of care shown when I was scared to death.

Upon arrival not welcoming, room had cob webs in the corner and the smoke detector was open with no battery. Very disappointing had travelled all day was not expecting this. Do have photos and no did not say anything as I seemed to be an inconvenience for bothering the front desk for even showing up.

This hotel is in need of a major revamp. I felt like we got cat fished into thinking it was a 3 star hotel when honestly it barley would be a 2. The rooms themselves were okay. The bathroom was gross and my daughter had paint chips in her hair when she got out of the pool. 🙁 Also the *included internet* did not worl the entire trip.

Breakfast was good, eggs and a meat option was perfect

No hard boiled eggs

Comfortable large rooms

I called the front desk when I was away from there and asked if housekeeping could put sheets on my bed and was told that housekeeping was gone for the day. So I asked if they could leave the sheets that would make the bed myself. A few hours later! I arrived, and housekeeping was on the floor cleaning rooms. My room was never touched. I had to make my own bed, and I did take towels and wash clothes off the cart. I had purchased the room for my son and daughter in law to stay. but they left, and I wanted fresh linens.

Was good

The people next to us were yelling and banging until 5a. We called the front desk 3 times and they didn’t help!!! Terrible service!

Very clean nice staff.

Great stay