Courtyard by Marriott Edina Bloomington

Customer service was good and friendly. A ceiling tile had fallen near the exercise room entry way, and was not immediately cleaned up, but a bucket was placed to catch water leaking from ceiling. They ran out of laundry detergent, and it was still not replaced in the morning. However, overall it was ok.

The room was beautiful and exceptionally clean, which I truly appreciated. However, there was no view from the window, which was a bit disappointing. One of the nightstands also had a maintenance issue—it kept sliding open on its own. I tried calling the front desk multiple times (from both the room phone and my personal cell phone) to schedule an airport shuttle for the following morning. Unfortunately, I was on hold for over 45 minutes and was never able to reach anyone. The next morning, the shuttle driver almost didn’t allow us on board, stating there was no reservation under my name. I explained that I had attempted to call the night before but couldn’t get through. The shuttle was nearly full, which made the situation even more stressful. Overall, while the room itself was lovely, the service and communication around the shuttle could definitely be improved.

Convenient to the airport and reasonably priced

Nothing

This was our second time staying at the Courtyard Edina Bloomington, and it did not disappoint. We like the location as it is close to shopping, has free parking, and the rooms are clean. This is a great spot for the price you pay. We look forward to our next stay.

Excellent property, will stay at the property again.

I called for early check in and was met with rudeness. At check in front desk was friendly. First room the mirror broke, they were very kind and switched rooms. The faucet broke in the second room and I had no hot water in the morning. There was no offer to compensate and I was met with have a nice day.

Two night stay for medical procedure. We stayed in a comfortable two room suite. Perfect bedding, good climate control, daily cleaning. The sitting room side of the two room suite was very badly lit. otherwise really a perfect situation.

The check-in procedure was streamlined and efficient, facilitated by a courteous and professional team. Overall, my experience during my stay was quite satisfactory.