Best Western Suites near Opryland

Cómodo, espacioso

Personal de recepción poco agradable, la housekeeper ingresó a la habitación sin que nos hubiéramos terminado de retirar el día que nos íbamos y era grosera

The room is outdated. Our Jacuzzi was very dirty and we had to buy cleaning supplies to clean it and the shower. There's a vent hanging down in the shower. No coffee pot in the room. No dirty laundry bags. No pens, paper and I paid over 300$ for over night

Good

Everything ok

the mattress was horrible out of shape. the room lamp was broken, phone to call the front desk was broken. had to request for a room change

The staff in the breakfast area was very pleasant and helpful

We are both decaffinated coffee drinkers and the pot in the lobby was broken the whole time we were there and we suggested that they get some instant decaffinated coffee options and they ignored us. The water bottle filler was also not working along with the ice machine on the first floor.

Located in a good area. Staff was hospitable. Good breakfast. Nice pool area.

Sheets smelled like they weren’t washed. Smelled sweaty. Carpet needed cleaning. Candy on floor.

Spaciousness

Towels could have been softer.