DAS Marina Burgas Hotel

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Really felt let down by the staff in the hotel. We had issues in both of our rooms and there was no support for us when asked. At first to enter the parking the system is very cumbersome requiring you to move back and forth to reception without clear instructions. When we asked how to control the aircon temperature in the room we were told to open the window…every time we called for support no one would answer the phone. Overall not hospitable and the hotel fascilities are quite worn out for a fairly new property.

Wonderful place for short or long breaks, absolutely stunning near by the port, great location, super clean, and most important very welcoming staff , lovely restaurants near by, walkable distance to the city near by the coast. Parking facilities just near by the hotel. Thank you.

Otel odaları oldukça küçük ve minimum eşya mantığı ile döşenmiş. Dolap kapısı, çekmece vb gibi şeyler yok. Herşey ortada. Bir gün veya 2 gün konaklayabilirsiniz ama fazlasında rahatsız olabilirsiniz. Konumu güzel. Gece mekanlara yürüme mesafesinde ulaşabilirsiniz. Kahvaltısı yeterli. Türk kahvaltısına yakın ürünleri bulabilirsiniz. Nakit olarak EUR kullanılmıyor. Çalışanlar birazcık sert mizaçlılar.

Very convenient to the train station and walkable to centre of town. There is access to a great gym and sauna across the street for a moderate fee. Coffee not available until 7:30 am but there is a coffee machine across the street.

The hotel was in great location and it appears new, great breakfast , close to beaches and close to bus station

Mükemmel

The hotel is fine, the rooms are clean and that’s the only good thing about this place. You can’t control the room temperature- it’s hot during the day and cold during the night. Don’t expect nice breakfast even though the price of the room is high enough. Poor menu with no choice. Rude staff. I will never return here.

Pre arrival service awful, extremelly poor mail interaction, mediocre reception desk, nice cleaning but the worst beds i have experienced in a long time, dirty roofs full of cig butts, mostly german channels on the TV(so as long as you want to relax before going to bed after all day walking around…), oh and the best experience is the breakfast….lack of facilities, choice (short and cheap) and the girls hosting the restaurant which believe they are so beautiful that you don’t deserve to kiss where they walk are fantastic! Such a shame which such a hughe potential ( location and views of the back side rooms), very disappointing, a pitty.

Our A/C didn’t work in the room. We complained and nothing happened. They said that they will send someone to the room to check it and pretty sure they didn’t. They did not offer us to change rooms or any solution to this matter. We weren’t satisfied for the money we paid.