Layaali Amman

Clean and staff are very nice.

From the moment we entered the property we felt at home, the staff was very friendly and very helpful. the place was very clean and it smelled very good. the setting was very warm and cozy for a boutique hotel. As we were going there from the airport, the driver mentioned it was the best hotel in that area. The location was perfect and the view from our room was absolutely great, as soon as we open the oversized window we have a view of the most historical spot in Amman, which was the Roman Theater. it was nice to be able to see that from the room. Definitely that will be my hotel to stay at in Amman. Mr. Issa was absolutely a treasure to have at the hotel, he was very helpful, he recommended places to eat and shop and explaining where to go and how to get there, very nice with a very pleasant personality.

Breakfast was delicious, and staff were very helpful and friendly. Their English was excellent.

شكرا لكم على حسن الضيافه فندق جميل ونظيف

スタッフの皆さんは親切で、清潔で過ごしやすかったです。近くにミニマートもあります。

Nice place to stay in the center of Amman. The room was clean, wifi worked great and everything was walk-in distance. Great value.

The accommodation was excellent – clean and comfortable rooms, good breakfast with a friendly chef, and the receptionist Lumi was especially kind and helpful. However, the hotel’s food ordering service was very disappointing. On 9th we ordered shawarma with fries and chicken liver, which was perfect. On 10th we ordered the same items plus chicken rice, but received shawarma without fries, a tiny chicken liver sandwich, and rice. When we asked why, the male staff first blamed it on the rice order, then later claimed it was the same restaurant both days and that we had not ordered clearly – which was not true. The menu clearly states shawarma includes fries, so how can it be with fries one day and not the next? We asked him to reorder, and he said delivery would take 15 minutes, but nothing came for nearly an hour. After 9:30 pm we called to cancel, and only then he suddenly said the food was downstairs. The packaging was also different: fries came in a yellow bag, no fries in a white bag – clearly two different restaurants. While the hotel itself is very good, do not rely on its food ordering service.

Very close to everything walking around shopping eating Roman theater, citadel perfect place

The hotel boasts a fantastic location, situated right in front of the Roman Theatre—a truly beautiful area, though it could benefit from more consistent cleanliness. That said, the hotel itself was spotless, and the service achieve expectations. The staff were attentive, courteous, and well-mannered, making the stay all the more pleasant.

The staff was very friendly and the breakfast was delicious.