Studio 6 Suites - Dallas, TX - Downtown

I stepped on a live mouse. Then took at least 20 minutes to get someone up to my room. They didn't have another one available. Had to sleep with all my belongings on the bed. Disgusting!

Was good

Toiletries were not stocked, sheets look as though they may have been reused

Room smelled

The hotel was close to the conference we attended. It was a lot cheaper and the room was nice.

Roaches. I could go on and on, but, ya know... ROACHES. Three of us booked rooms and two of us had roach problems. The third person who didn't have a roach problem ended up having to switch rooms because the electrical had gone out. On top of that, they have linens in rotation that should have been retired long ago due to stains and tears, the hallways smelled like wet dog, and between the inexplicable full size fridge and jet engine of an air conditioner, the noise made it hard to get any sleep. I've stayed at plenty of Motel 6 chains, but this was the worst hands down. But despite the property conditions, I will say the staff was very nice and tried to be accommodating as possible.

Check-in/out hosts were friendly and efficient. 1. Beds are too high and it was difficult getting into bed. 2. Only half a roll of toilet paper in the bathroom. It was not replaced nor other rolls added. 3. Room was not cleaned, beds made, trash emptied during my two-night stay. 4. Fight, very loud argument (loaded with curse words) in the hallway during the middle of the night. 5. Towels are on the small size and were not replaced. 6. No complimentary shampoo or conditioner. When I travel, which is not often, the hotel usually has shampoo and conditioner. Therefore, I did not pack any. 7. Too many homeless people in the area for me to feel safe. Having the hosts behind a glass and very high counter also gives the impression that the hotel is not safe. 8. I am 5' tall and the counter is so high I could not reach to register. The host had to come out of his cage to bring the computer part to sign.

Lots of bugs and random ants. Some crazy guy was knocking on the door at midnight and 5am. Strange people hanging out in the parking lot. Would not stay there again.

Facility was clean and the staff were super friendly

you have to be a rocket scientist to figure out how the tv worked, yet the staff had no idea either. wasn’t able to see anything in the tv i wanted to. tried three times to ask staff how to work the tv but they never came to the room. three times!