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8.3 / 10 Guest Rating

Hôtel de Ville

Rue du Bourg 29, Gruyères, ch

Hôtel de Ville - main view

About the Property

Picturesque Medieval Village Setting
De Ville is a charming hotel nestled in a picturesque medieval village, offering breathtaking panoramic views of the surrounding countryside.

Renovated Rooms with Traditional Charm
The rooms at Hôtel de Ville, set in a chalet building, have been recently renovated while still retaining their traditional wooden features. Each room is equipped with modern amenities such as a TV with cable channels and en suite bathrooms with bath or shower facilities.

Culinary Delights of Gruyères
Situated in the Swiss culinary Mecca of Gruyères, guests can indulge in authentic cheese delicacies at the hotel's restaurant. From Gruyère quiche to raclette and fondue, savor the renowned regional specialties during your stay.

Experience the charm of De Ville Hotel and book your stay now to enjoy the perfect blend of tradition, comfort, and culinary delights.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Hiking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent1537 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.2
Service9.2
Location9.2
Room Quality8.2
Amenities8.2
Value for Money7.6
Food and Beverage8.2
Overall Experience8.7

Select topics to read reviews

K
KarendkDK
Verified booking
couple
Standard Room
Stayed in Jun 23, 2026

"Exceptional"

10.0
Helpful?
F
FrancischCH
Verified booking
couple
Standard Room
Stayed in Jun 22, 2026

"On y reviendra avec grand plaisir"

9.0

La chambre qui donne sur la campagne vs place du village, c'était très calme avec une vue magnifique, très agréable. La gentillesse du personnel et un petit déjeuner au top.

Le seul petit point moins bon, la salle de bain exiguë.

Helpful?
C
ChristianchCH
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Excellent"

8.0

Per il prezzo un po' troppo spartano, camera e reception

Helpful?
E
EvelinebeBE
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Lieu magnifique mais qualité / prix surfait"

6.0

L’emplacement

Trop rustique

Helpful?
E
EmichCH
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Wonderful stay, loved the location and made our trip to Gruyères memorable"

7.0

Excellent location

If you are sensitive to smell, the restaurant which you walk through to get into the hotel smells very strongly of cheese. No parking outside the hotel as the centre of Gruyères village is pedestrian. Nearest car park is a few minutes walk away though, so not too far if you can find a spot there.

Helpful?
C
CarolinchCH
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Excellent"

8.0

Super Lage, in der Nacht ruhig, gutes Preis-/Leistungsverhältnis

Keine Storen, Vorhänge dunkeln nicht gut ab

Helpful?
R
RonaldusUS
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"Quaint hotel with a good location."

10.0

Quaint hotel located in the center of town. Internet connection is good. Parking is in parking lots located outside of town, with no charge to park from 6PM - 8AM.

Helpful?
R
RegulachCH
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"Very Good"

7.0
Helpful?
P
PatriciachCH
Verified booking
solo_traveller
Standard Room
Stayed in Jun 9, 2026

"Exceptional"

9.0
Helpful?
C
C6031OOdianag
Verified booking
Couples
Standard Room
Stayed in Jun 8, 2026

"Beautiful View; Ugly customer service."

6.0

PRO - location is perfect (10 min walk from train station) - amazing view from room (Edelweiss room booked) - parking spaces if needed - fan in room for summer season - good breakfast; great coffee CON - Horrible check in service; literally a table at the restaurant is the “check in” - Staff is rude & dismissive when you try to check in - No glassware in rooms - Inappropriate artwork in room ((if traveling with kids) - Shower is dated - Horrible towels If you are looking for a pleasant arrival then this is not the place for you. Unfortunately for the management of the establishment, they proceeded to complain about our wanting to check in when the restaurant was busy without realizing that I speak French and understood everything they said. They then proceeded to keep chatting and pushed us off to a server who had no idea how to check us in. We arrived past the check in time sited on website and where treated like a burden instead of valued guests. As a result we didn’t even eat dinner there and opted for dinner across the street where we received amazing service and felt welcomed.

Helpful?