Days Inn by Wyndham Kansas City Northeast

This property told me to check out and I would get refunded and they’ve held onto the money this whole time. I’ve been calling for months to get the refund and the manager can’t be bothered. He told me he’s get it done in two days and told me to call the day of my grandmothers funeral and still couldn’t be bothered to answer. All I need is for them to literally refund the card and state they are doing the refund for the unused days and then booking can issue my refund but the manager is refusing to spend the 5 minutes doing it. They won’t even answer my calls. The front desk woman has been trying to help me get in touch with the manager but he won’t give us the time of day. So now they stole $327.04 and won’t give it back even though I have in writing by the property it was okay and they would issue the refund.

This property told me to check out and I would get refunded and they’ve held onto the money this whole time. I’ve been calling for months to get the refund and the manager can’t be bothered. He told me he’s get it done in two days and told me to call the day of my grandmothers funeral and still couldn’t be bothered to answer. All I need is for them to literally refund the card and state they are doing the refund for the unused days and then booking can issue my refund but the manager is refusing to spend the 5 minutes doing it. They won’t even answer my calls. The front desk woman has been trying to help me get in touch with the manager but he won’t give us the time of day. So now they stole $327.04 and won’t give it back even though I have in writing by the property it was okay and they would issue the refund.

The location is great for those going to Worlds of Fun. Bed was ok. Easy access from/to highway.

Continental Breakfast was not great. Room was very cold the first night and the comforter was not sufficient for it. I had to adjust it for second night and or was fine then.

Did not have breakfast on premises.

Needed more towels in the room

Sucio con insectos Pésimo y decepcionante

Location was convenient with well lit parking. Rooms were decently clean.

No blankets on beds just 2 very thin sheets, complimentary breakfast was just muffins and coffee.

This property looks WAY nicer in pictures than it actually is. Did not feel safe and constantly checked on the vehicle to make sure it was safe. Had sketchy people all around and on the property. People just laying on the steps to walk to your room. Would NEVER stay here again. GROSS!!!

Did not get quality rest, staff was rude, door key disabled mid day through our stay. Parking lot was full of holes, waited at the front desk for 15 mins before anyone showed up to check us in. Unable to get extra towels, pillows or blankets because the front desk “didn’t know the access code”.

Only the hot water in the bath.

Dirty, the staff is bad, the location is not ideal, not enough towels and never got them.

horrible nothing

absolutely terrible