OYO Hotel Liberal, Kansas

Nothing, because we never even got to check in. And I still want my money back. We had to sleep in our car all weekend.

Everything cause I never checked in. The got wouldn't let us check in.

Nada

El encargado pésimo servicio me trató muy mal hasta me gritó

I didn’t like anything about this property. The customer service was horrible, the room had leaks, a horrible smell. They didn’t change our bedding the whole time that we were there.

I hate everything about this property. The customer service was horrible, the room had leaks, a horrible smell. They didn’t change our bedding the whole time that we were there. They didn’t want to give us new towels. My cycle was on, and I got a little blood on the towels and he charged us, and by punishing us he didn’t give us any towels more and charged us 40. The WiFi didn’t reach the room. Every time we left we had to unplug the microwave, turn the tv off, cut the heat off in the freezing weather. It was noticeable pipes in the bathroom, and they leaked from time to time. It would have been a little better if the customer service was better, but that made it worst. It also was a roach in the room on the 3rd day.

The employee wasn't friendly at all and the room had trash shoved under the bed

The location was great.

The room was clean and everything worked.

The front staff and reception was very nice. The room was adequate, clean and the bed was very comfortable.

The manager was polite and helpful. This is a check in at the window situation. It was quick and easy. Don’t expect to go in the lobby. I think they have got it right. They are good people. The property was very well lit. It was a quick choice to stay there after other accommodations fell through. It was a good decision. I was able to spend more on entertainment rather than being poor due to paying 3 times as much for the room. I will be staying there on future trips. Clean, safe ,needs repairs. If your own home is perfect feel free to give it a pass. They don’t need the criticism.

I chose this hotel because it appeared to be a quaint friendly little place in a relatively safe area. The front desk person was not pleasant to interact with and at no point did we have access to the front lobby to check in during regular check in hours. The room smelled musty and appliances were covered in dust. In addition, the tv did not work and more alarming, we could not locked the deadbolt despite multiple attempts so we had to place a chair in front on the door for some feeling of security.

Cheap towels, light didn’t work, deadbolt didn’t work, requires a deposit but charges a service fee of 250. Didn’t have a lock on the bathroom door.