Club Quarters Hotel White House, Washington DC

Location, clean and staffs were friendly.

Personal hat teilweise bisschen frech auf fragen geantwortet, generell wirkten sie etwas genervt. Sonst hotel super lage und super zimmer

Location, the room, free tea and coffee.

The noise from the street and the light through thin curtains. Check in was also a little slow.

Location and facility

I wish parking was closer but we adjusted to walk

Outdated, not very clean yet super expensive. There are cheaper hotels in the area with much better quality of everything. One person at the reception doing everything in this huge hotel, so every time you need something, you queue for ages. Everything is old and outdated in the room, breakfast is terribly expensive. Overall not worth the money I spent.

I rarely leave reviews, but due to my disappointing experience at this hotel, I feel it is important to share my feedback. During our 3-day stay, we were woken up twice at around 6:00 AM by a loud noise coming from our room. Instead of showing understanding or trying to resolve the issue, the staff handled the situation very poorly. The employee working the early morning shift on June 13, 2026, was dismissive and showed little empathy. The staff member who took over afterward was even more unprofessional and came across as rude, making us feel as though we were somehow at fault for reporting the problem. Good customer service starts with listening to guests and taking their concerns seriously. Unfortunately, that was not our experience. In addition, be prepared for very long waiting times for the elevators, especially during busy hours. Bathroom was old and the lock of the bathroom didn't work in both rooms. Because of the unprofessional attitude of the staff and the unresolved disturbance during our stay, I cannot recommend this hotel.

Die Lage am weißen Haus.

Leider hatten wir ein Zimmer mit Blick auf das direkt neben uns liegende Bürogebäude.