Graduate by Hilton Richmond

Very clean and modern

No microwave in room

Very friendly staff. Lovely room that was clean and well furnished. Very comfortable bed.

The shower was very small. The valet parking was efficient but expensive.

Nice location and building was nice

No greetings.

I must say the stay was great! Amazing food, vibes, and service! Huge shout out to Vicky at the front desk for her amazing hospitality and helpful advice! (:

I’ve stayed at multiple Graduate hotels, they are actually one of my favorite branded hotels. This one like the others typically has higher end finishes and are nicely decorated for less of a hotel feel and more of a homey feel. This particular location seemed slightly less cared for than others I’ve stayed in. It was Memorial Day weekend and we (like other guests) were in town for a tournament-so the hotel was fully booked. But there was trash in the lobby from kids playing in the game area, adults loudly gathered in the front area, the hotel lobby/check-in wasn’t a large area so I think it just felt crowded and cramped every-time I was down there. Valet area is also small so that gets crowded too-valet hustled though so kudos to them. While very specific to our stay-our room 1005 upon entering smelled like someone had smoked two packs of cigarettes in the room with windows closed. I went downstairs immediately to see if we could switch rooms but due to being at full capacity they could not move us unless our family split up and I was not putting a minor child in a room alone. They were kind and offered to bring a machine in to help try to fix the smell but I can’t imagine that would help too much. A few more items to note, the bathroom was TINY. Like a closet. If you are someone tall, headspace may be an issue. The TV has 38 channels-good luck finding much to watch. Surprising that this day and age, in a nice hotel they don’t have any smart TVs to connect to any streaming apps. I’m not typically a TV snob but I feel like for the price, upgraded TVs aren’t too far of a reach. All in all it wasn’t terrible, but I likely wouldn’t stay again.