Coast Canmore Hotel & Conference Centre

Staff at reception excellent bedding the best

arrived late and did not use facilities

Location

House keeping and cleanliness

Clean and comfortable.

No problems.

The staff and the location were excellent. We could enjoy the swimming pool as well and the coffee at the lobby made by a lovely lady was extremely good.

There are many air conditioning units that make noise. We switched off ours as it was very noisy too.

I stayed at this hotel for a week-long conference that was hosted onsite. The location was excellent, within walking distance of downtown Canmore and nearby walking trails, which was a definite highlight of the stay. My stay included daily meals, which were average, but the customer service stood out as excellent. The staff were consistently friendly and very accommodating, especially when I requested a room change. However, the hotel itself is older and not very soundproof, which significantly impacted my experience. I was originally placed on the second floor and could hear every squeak and creak from the room above. Noise carried easily through the walls as well, I could hear my neighbour snoring and even bathroom sounds from the adjoining room. Hallway noise was also very noticeable, with people walking past sounding like they were in the room. After speaking with the front desk, I was moved to a third-floor room, which was slightly better, but I still experienced considerable noise from the hallway and parking lot, making it difficult to get a restful sleep. Another downside was the lack of onsite laundry facilities. Additionally, access to the pool required walking outside through an area where people were smoking, which I found inconvenient and unpleasant. Overall, while the service and location were great, the noise issues made it difficult to enjoy my stay. I appreciated the staff’s efforts to help, but I would likely not stay here again due to the lack of soundproofing and overall noise levels.