Extended Stay America Suites DC Alexandria Eisenhower Ave

Staff was helpful the trims are upgraded. Area is nice and convenient to Metro, dining and entertainment.

It’s was a great stay can’t complain

Ms. Hodan has been very professional and helpful throughout my ongoing extended stay with my family. I have referred several people to the hotel. Love the location and the comfortable rooms.

While, the staff does a great job and tries, sometimes they come off a little cold. Overall, it wasn’t the worst place I’ve ever stayed, but it definitely was not the best place I have stayed it does the job if you need a place to lay your head at night and take a shower in the morning but that’s really about it, the breakfast is not even a breakfast, Muffins and hot water for tea and oatmeal pouches kind of old school compared to some of the other, even worse places that I’ve stayed.

Poor Breakfast

Very dirty. Floor no mopping by house keeping the from desk people very nice tho

Clean quiet and convenient to dining and shops

We were promised a non smoking room and was placed in a room that reeked of smoke. We asked to change rooms and they attempted to but gave us a key that was occupied where a big dog chased us. We were told that there would be no charge to the room and to check the next day because they were full to capacity. The next day there was no change and it was reiterated that there would be no charge to the room. At checkout no one was aware and asked that I follow up with the manager the next day whose only solution was that I would not be charged the smoking fee after having to tolerate a smoking room for 4 days. When asked for some type of compensation for having to tolerate 4 days of smoking h added that I could’ve left the property at anytime.

The kitchen was not working well, I asked for another room, they told me they were sold out, but I saw in internet the had available rooms, microwave not working well, rooms aorund smelling like weed, lights flashing, no one available in front desk in several times. It was a really bad experience.

I’ve stayed in plenty of extended stays and they had an actual breakfast provided (I.e. eggs, bacon, sausages, waffles etc.) not just the continental breakfast. These places are to be as if we are at a bed and breakfast like a home away from home. Yes, there is a fridge and kitchenette but, there weren’t any utensils already provided. The basics should already be in the room such as pots and pans and forks, spoons, and knife set. The staff was short staffed so calling for help was not an available to get help with just about anything. This was a waste of money and should have been better given this is close to DC and people may be departing for a flight at any point in time.