Extended Stay America Suites - Newark - Christiana - Wilmington

There is trash, an RV, and stolen shopping carts full of junk around the property. It is in poor condition, smells of marijuana, and is overall very unsafe.

This place shouldn’t even be allowed to operate. The room was old, dirty, stained, not clean. The carpet was damp. The kitchen floor was slimy. The sink had a piece of hair stuck to the faucet. There was a very questionable stain on the headboard. We couldn’t get out of there fast enough.

The hotel needs a complete makeover. Started with when entering the building there were piles of garbage (invitation for rodents) The interior of the hallways- walls filthy carpeting was beyond filthy. The room- the lock on the door did not work, the cabinets in the “kitchen” were falling apart, Take a shower and there was hair in the tub go to grab a towel and it was stained. We slept with the lights on but that didn’t matter because we woke up to a cockroach on shower curtain. We quickly checked out once we saw that. Would never ever stay here again. Place should be shut down permanently. Front desk staff also not helpful.

Stayed here during family weekend for UD. Dirty, old, noisy, and unkempt (kinda smelly too). Staff was nice tho. Not a good choice unless you’re desperate.

late night front desk worker very unprofessional

This place shouldn’t even be allowed to operate. The room was old, dirty, stained, not clean. The carpet was damp. The kitchen floor was slimy. The sink had a piece of hair stuck to the faucet. There was a very questionable stain on the headboard. We couldn’t get out of there fast enough.

I’d give a zero if I could. We got there to find out that they gave our room away. Apparently a reservation means nothing. They gave the room away to a “walk in”, despite calling ahead and confirming a late check in. I was informed this is company policy. Another person was in the same situation when I arrived. This hotel and its chain are on a no go list for me from now on.

Room was very clean staff are always professional and caring…you guys ROCK!!!