HomeTowne Studios by Red Roof Chantilly

As I went to check in and asked my last name the desk clerk laughed at my name. Not a good start. They put me on the second floor, and I asked to be changed to a first-floor room as I am handicapped. They would only do the change IF I paid an additional sume. I refused as I am not wealthy. The bathroom shower looked like a construction worker used and as the shower floor was filthy. Finally, the wash clothes looked unclean. I do not recommend this place because of their very poor customer service and lack of consideration for handicapped individuals.

Staff is friendly and helpful. I was very comfortable with the accommodation.

This was not worth the money paid. Toilet seat slid off the toilet, shower curtain was too short, oil was caked on the side of the fridge, beds were super uncomfortable. I would pay 80 max for a room like this. Do not recommend.

The hotel staff was very friendly and patient. However, the property itself requires some work. There was no hot water to shower with, the water was lukewarm, nor was it any hot water to do laundry.

The hotel is outdated. The photos are not what you will get out of this stay. Pay attention to the reviews online about the property. Also bring an extra pillow and blanket cause the blankets are thin abd the pillows are not that nice

The door didn't latch shut properly and seemed very flimsy. The curtains didn't cover the window fully and the lights beside the bed and the TV were broken and neither turned on. There was another lamp that didn't turn off without unplugging it so I had to take the bulb off to sleep. There were stains on the bed and shower. The only plus side is that there were no bugs. Checking out was easy. It's the cheapest in the area but it's the cheapest for a reason.

Quiet, great staff, rooms are very clean

Great place to stay

We did not have a good stay at all and will never come back.

The staff here are very nice and professional.