Extended Stay America Suites - Minneapolis - Eden Prairie - Technology Drive

Nice and quiet

This property needs an update and cleaning. The bathtub and sink finish was peeling. There were bugs in the kitchen. Front desk wasn’t willing to help but Expedia did right away!!

This was a bad stay from start to finish. The guy who checked me in charged me $92 despite me already paying on hotels.com When I double checked and told him he said someone else with my surname had reservations and that was the mistake- his supervisor would refund in the morning The room I got wasn't the one I booked and I got bed bug bites (avoid 113 if you're staying here!) luckily there were 2 beds and the other seemed ok The lady I saw in the morning was more helpful and is looking into it with the manager, though she couldn't find another person with my surname or record of the transaction he made. Hoping it gets resolved soon, but can't recommend

The staff and the manager are the best staff i ever seen. They literally treat you like family. The manager he is very understanding and very cool

I had much higher expectations but this hotel was terrible. The staff behind the counter didn’t even realize I had walked up to the desk at first because he was too busy playing on his phone in the office. When he did finally notice me, he didn’t say one word to me through the entire check-in process. If I hadn’t told him I had a reservation, I’m sure he would have just stood there and stared at me the entire time. The hallway was dingy, outdated and wholly uninviting. The room was the same way with the added bonus of obvious damage in the kitchen area, rust on appliances, multiple stains embedded in the carpet and a lingering odor that smacked you as soon as you walked in the door. I shudder to think what I might have found in the refrigerator had I dared to open it.

Very out dated room, tub had now plug and had to call front desk to get one. Property location is nice and near many shopping stores.

There was a violent domestic assault a couple rooms down from mine. Front desk had to call the police and it was very frightening. The walls shook and the thumping and things i heard that night i will never be able to get out of my head.

Nothing

Very unsatisfactory conditions. Run down unkeep and smells like stale cigarettes 🤮 Breakfast was a joke, watery coffee and pre-packaged muffins. We had 2 other trips there that we have canceled, never again!!

Value.

Old, carpet needs replacing.